Mac Haik's Southway Ford

Salesman was professional and attentive. Sales Manager was terrible. They lost a sale because of the Sales Manager. He was extremely rude and unprofessional.

I had never had a bad experience until recently, 3 weeks and still my suv is still not fixed. This is unexcepectable. According to the parts department that their system has been down then that the part they ordered wasn't the correct one. Excuses, excuses. I need my Suv fixed right and as soon as possible. I'm very upset and disappointed

My truck was advertised as 3200 miles and it had over 28k. They took the fuel wheels and tires pictured off the dually i bought and told me the photo they took was before they finished the trade in. The new tires were 14 oz off in front right and 12 oz off in rear left and 2 of the sensors dont work. Was told they would pay to fix but didnt. Also said i would get floor mats for all the trouble and never received any. I flew in from FL about 10p.m. and needed the truck which i let blind me on the worst deal and liars I've ever dealt with. I have family from austin to Houston and Dallas. I have told everyone to spread the word. They alsogot me for a $5k warranty that i thought was included by ford because it was less than a year old. I hope to continue to cost Mak Haik 100s of thousands of dollars for years to come. Karma is no fun. Also, do NOT have william with the ridiculous mustache as a salesman if he's even still there. Special place below for horrible folks like these. Ford Corporate told me that was the risk of buying oit of state as well, couldn't believe it. Im posting this on every platform i can find.