27225 Southwest Freeway
Rosenberg, TX 77471

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Sales: 832-612-3173

Used Cars: 832-612-3173

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 4:00pm

Reviews of Legacy Ford

Showing the most recent reviews from Cars.com and DealerRater.

2.0 (out of 5)

Great Sales HORRIBLE SERVICE

Reviewed by Sublime64 from Richmond TexasAugust 17, 2022

The sales process was smooth and easy but vehicle needed service in the first 50 mile and again at 2000 miles for various defects. The service dept doesn't call with updates nor do they have any updates when you call them. Even the service manager tells you he doesn't know the status of your car and will call you back - that doesn't happen. So I have tried to call the manager to find out what is going on and he doesn't return calls either. As of today of the 3 months that I have owned this vehicle it has been in their shop for 3 weeks. Once they get your money they treat you like trash

  • Does not recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities 3

Customer Service 2

Buying Process 4

Quality of Repair 2

Maximum rating = 5

1.0 (out of 5)

Poor communication

Reviewed by Mike Knotts from Guy texasJuly 12, 2022

I brought my Ford focus to legacy ford against warnings about their service department. I was told by ford corporate to have them diagnose the transmission and have legacy contact them with my case # and they would provide me with a rental while the diagnoses and remedy were being worked out. 3 weeks later I was called by the rental place that I owed them $2300 for the rental so I called legacy and was told they would talk to them and them didn't. Then I get a call from legacy saying the car was completed and I needed to pay $6700. I could not believe it and also said they had to replace the starter which i never had a problem with. I guess I should of listened to others warning and now I know why they only have a one star rating with the BBB

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process N/A

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Tom Roberts

Reviewed by Thomas Roberts from Sugar Land, TxJuly 24, 2020

All things were handled to my satisfaction and the vehicle is fine.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Legacy Ford

Home of the Lifetime Powertrain Warranty!

Legacy Ford's New Ford vehicles have this free coverage for life.

It means that for as long as you own the vehicle regardless of years or mileage the engine transmission drive axle system and internally lubricated parts of the powertrain are protected.

Already Ford has one of the leading warranties in the industry. Our provision here at Legacy Ford takes this even further.

And this is exclusive in our local market.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
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