1819 N Central Expy
Richardson, TX 75080
Sales: 888-847-1204
Used Cars: 888-847-6959
Sales Department
| Sun | Closed |
| Mon | 8:30am – 8:00pm |
| Tue | 8:30am – 8:00pm |
| Wed | 8:30am – 8:00pm |
| Thu | 8:30am – 8:00pm |
| Fri | 8:30am – 8:00pm |
| Sat | 8:30am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 6:30am – 7:00pm |
| Tue | 6:30am – 7:00pm |
| Wed | 6:30am – 7:00pm |
| Thu | 6:30am – 7:00pm |
| Fri | 6:30am – 7:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Richardson, TX that carry Ford
Overall Rating:
3.6 (out of 5)
91% recommend this dealer
1495 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Spent 500.
Spent 500.00 and car still has check engine light on and still makes noise in the rear that’s…and you can’t even get anyone on the phone.
Dealer Response
We’re very sorry for the frustration — especially after investing in repairs and not being able to reach anyone for updates. You deserve clear communication and a resolved concern, and we’d appreciate the chance to make this right. Please contact us directly at 972-231-3491 so we can take another look and help get this corrected.
Maximum rating = 5
⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about North
⭐️⭐️⭐️⭐️⭐️ I can’t say enough good things about North Central Ford! After a frustrating experience with another shop, they stepped in and completely made things right, getting my car back in perfect shape. Seth went above and beyond—he was patient, kind, and genuinely cared about making sure I was taken care of every step of the way. Gary was amazing too, making the whole process smooth and easy. They even provided a loaner car for six weeks, which was such a huge help. I truly felt valued and supported, and I’m so grateful for the outstanding service. Thank you, Seth and Gary, for turning a stressful situation into such a positive experience!
Dealer Response
Thank you for the glowing review! We are so happy to have been able to turn your car troubles around. Our team at North Central Ford is dedicated to providing exceptional service and we are glad to hear that Seth and Gary took care of you every step of the way.
Maximum rating = 5
Way too pricey.
Way too pricey. Very high prices on service work . Also high mark up on parts. $841.00 labor charge to replace alternator which didn't include $651.00 alternator. The book says it is supposed to take 2.8 hours start to finish.
Dealer Response
Thank you for your feedback. We’re sorry to hear that you felt the service charges and parts pricing were higher than expected. Our goal is to provide high-quality service, and we always aim for transparency in both pricing and the work performed. If you'd like to discuss this further or have any concerns addressed, please feel free to reach out to us directly at 972-231-3491.
Maximum rating = 5
THE KNOWLEDGE YOU NEED. THE PRICE YOU WANT. THE DEALERSHIP YOU CAN TRUST.
The dealership experience should be simple and straightforward. That's why each of our vehicles features a Sonic Price.
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Best of all each Sonic Price puts you in the driver's seat so you can be confident doing business with our dealership. So give us a call or search our new used or certified inventory to find the right deal.
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