Town & Country Ford

100% would not recommend this dealership. First off, I was looking at a car that had a sticker value of $29,700. We went through our bank and had a pre-approval. I go in to the dealership to sign all the necessary paperwork and we discovered there is hidden prices that are not disclosed until you sit down with your salesman. After the fees that they were trying to add to the car, the price of the car would have been $36,000. NO WAY am I paying that much for a used vehicle. I'm sure I could have found one cheaper and probably new at that price. Once I told my salesman I was backing out of the deal, I was immediately shunned. I had asked my salesman to call my husband and go over the price with him and when my husband told the salesman that we did not agree with the price he hung the phone up on my husband. I got all of the necessary paperwork from our bank that I provided to the salesman. I had previously put down a down payment to hold the car until we got our approval from the bank, which was told to me that we would get a refund. When I asked for my refund the salesman completely avoided me for at least 45 minutes before I had to demand a receipt for my refund or I was not leaving the property. This dealership is crooked and will try to screw you in the end. I do not recommend anyone to do business with them.

100% would not recommend this dealership. First off, I was looking at a car that had a sticker value of $29,700. We went through our bank and had a pre-approval. I go in to the dealership to sign all the necessary paperwork and we discovered there is hidden prices that are not disclosed until you sit down with your salesman. After the fees that they were trying to add to the car, the price of the car would have been $36,000. NO WAY am I paying that much for a used vehicle. I'm sure I could have found one cheaper and probably new at that price. Once I told my salesman I was backing out of the deal, I was immediately shunned. I had asked my salesman to call my husband and go over the price with him and when my husband told the salesman that we did not agree with the price he hung the phone up on my husband. I got all of the necessary paperwork from our bank that I provided to the salesman. I had previously put down a down payment to hold the car until we got our approval from the bank, which was told to me that we would get a refund. When I asked for my refund the salesman completely avoided me for at least 45 minutes before I had to demand a receipt for my refund or I was not leaving the property. This dealership is crooked and will try to screw you in the end. I do not recommend anyone to do business with them.

Offered almost $3,000 less on my trade in vs Carmax. I'll go ahead and keep my Ridgeline as it is paid for and still a new vehicle. Very minor damage on bumper and wheel which was indicated in Carmax offer