Mac Haik Ford Pasadena

We purchased a used 2020 Chevy Colorado Z71 from Roy M. Sept 2024 we noticed in paperwork the truck had failed vehicle inspection in Aug and ask Roy on 3 different times during sale he stated "Yes!! Truck was sent through a full inspection & it has passed inspection or we could not sell truck" so we completed the purchase paperwork only to find out a week later Roy called us back asking us to get inspection done cause the dealership could not get tags for is without passed inspection.(we feel lied to about this), Also the rear end of truck is making a loud humming/grinding noise took it to Chevy dealership which have told us the rear differential is bad!!! We have only had the truck starting on our 3rd week!!! Waste of over 31k for a Lemon I would NOT recommend this dealership or salesman unless you like the HASSLES

I am back again for a follow up on the last review. I was going to edit it out but it will not let me. There was some information that was missing when everything was handed over to Dave. Once I got his direct line number, he was very thorough and handled my calls. If I had to leave a VM he would call me back in a good time frame. The reason for the first review was for how we were feeling, but because we are Mac Haik customers they did work this out in a timely manner. Costs still accrued but we knew why and details pertaining to them.

I recently purchased a used vehicle from Mac Haik in Pasadena. Eddie Martinez set up our financing for the vehicle and made it a very professional and expeditious process. He found a good APR and a great extended warranty that exceeded the extended warranty we had found on our own. Eddie made our buying experience a pleasant and friendly experience. I would highly recommend Mac Haik in Pasadena.