6618 NE Loop 820
North Richland Hills, TX 76180

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Sales: 817-829-8838

Used Cars: 817-829-0390

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Five Star Ford

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

8777 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Lewis was very helpful, responsive and courteous.

Reviewed by yjoaquin03December 06, 2025

Lewis was very helpful, responsive and courteous. He made the entire buying experience fast and simple!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Lewis Bass is an outstanding car salesman!

Reviewed by VeronicaDecember 05, 2025

Lewis Bass is an outstanding car salesman! He was perfect and efficient throughout the entire process. From the moment I arrived, Lewis made everything smooth, straightforward, and stress-free. He was knowledgeable, attentive, and incredibly professional. I never felt pressured—just genuinely supported in finding the right vehicle for my son.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

We are very happy with our new truck and the great

Reviewed by rodeojbcDecember 04, 2025

We are very happy with our new truck and the great service we received at Five Star Ford. Our salesman was very helpful and spent time with us answering all our questions.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Five Star Ford

We have been recognized several times by Ford Motor Company with every major award that they have to offer. Winning awards however has never been our goal. In the words of Sam Pack: We will provide the best possible service and an atmosphere of professionalism to all our customers. We will treat everyone as we would like to be treated. That is the goal of every employee at Five Star Ford in North Richland Hills and we know that you'll notice it every time you visit our dealership. We would not be where we are today if it were not for our dedicated employees and wonderful customers

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