6618 NE Loop 820
North Richland Hills, TX 76180

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Sales: 817-829-8838

Used Cars: 817-829-0390

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Five Star Ford

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

8432 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Crystal was so sweet and helpful I went in not knowing

Reviewed by c.carrlovelyJune 22, 2024

Crystal was so sweet and helpful I went in not knowing what to expect and I came out the with the best deal I could possibly get!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

I had the best experience at Five Star Ford.

Reviewed by Chavong.vmJune 20, 2024

I had the best experience at Five Star Ford. I went there with half way decent credit, a low down payment and hope from God. When I say I called John Little who got me in contact with Crystal Sanders and they worked together as a team to take care of me. That got me in a car that’s perfect for me? Such a beautiful reliable vehicle I feel so blessed that I was referred to them by such a wonderful person Jon Washington, Who was so confident that these two would be able to take care of me. Thank you so Much to John, Crystal and the Five Star Ford family for treating me like family. You guys are awesome!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Visited Five Star Ford this week looking for a new Ford

Reviewed by texasflyer55June 20, 2024

Visited Five Star Ford this week looking for a new Ford Explorer and was greeted by Alfred the sales consultant. Start to finish, just an over the top positive experience. Alfred is an absolute professional, he knew the vehicles and was incredibly friendly. The dealership got us a very competitive deal that we were happy with. The actual purchase process was the fastest I've ever had. Mark in the Finance department made the paperwork process a very positive experience, and we were on the road. Great team at Five Star Ford, strongly recommend. If you visit, look for Alfred!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Five Star Ford

We have been recognized several times by Ford Motor Company with every major award that they have to offer. Winning awards however has never been our goal. In the words of Sam Pack: We will provide the best possible service and an atmosphere of professionalism to all our customers. We will treat everyone as we would like to be treated. That is the goal of every employee at Five Star Ford in North Richland Hills and we know that you'll notice it every time you visit our dealership. We would not be where we are today if it were not for our dedicated employees and wonderful customers

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