6618 NE Loop 820
North Richland Hills, TX 76180

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Sales: 817-829-8838

Used Cars: 817-829-0390

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 9:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 8:00am – 4:00pm

Reviews of Five Star Ford

Overall Rating:

4.9 (out of 5)

99% recommend this dealer

8647 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Joad was awesome!

Reviewed by william.widnerApril 25, 2025

Joad was awesome!!! Super helpful, friendly knowledgeable and patient. We had a lot of questions and he answered all of them. I didn’t pressured or rushed to get a truck that day which made me feel at ease, and ultimately led me to purchase my 2024 f-150 Lariat crew cab. 5🌟🌟🌟🌟🌟’s across all categories. I highly recommend Joad and look forward to seeing him for our next vehicle purchase.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

The vehicle was exactly as advertised.

Reviewed by teacher2boysApril 20, 2025

The vehicle was exactly as advertised. The salesman, Lewis Bass, was courteous, prompt, easy to work with and was able to answer all of my questions. It was a rare car buying experience for me to make a deal on the first car I looked at and first dealership I visited. So we were very pleased.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Good guy to deal with.

Reviewed by genopenaApril 20, 2025

Good guy to deal with. None of the typical dealership games, just straightforward honest dealing. Great car buying experience and happy with the deal I got on my new Ford Maverick!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Five Star Ford

We have been recognized several times by Ford Motor Company with every major award that they have to offer. Winning awards however has never been our goal. In the words of Sam Pack: We will provide the best possible service and an atmosphere of professionalism to all our customers. We will treat everyone as we would like to be treated. That is the goal of every employee at Five Star Ford in North Richland Hills and we know that you'll notice it every time you visit our dealership. We would not be where we are today if it were not for our dedicated employees and wonderful customers

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