1400 US Highway 69
Nederland, TX 77627

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Sales: 844-335-6802

Used Cars: 855-221-3739

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 3:00pm

Reviews of Philpott Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

We very recently bought a Jeep from Philpott Ford.

Reviewed by Mallory Wilson from TexasSeptember 12, 2024

We very recently bought a Jeep from Philpott Ford. We only drove the vehicle three or four times before a major issues started to arise. While the warranty we purchased fixed one issue, it did not cover the others. These issues should of been fixed before the vehicle was ever listed of sale. If a thorough inspection would been done on the vehicle while in their ownership, the issue would of been spotted and fixed. Or at least disclosed at the time of sale and at a lower price. This issue put the driver in an unsafe situation and could of been completely avoided if the dealership sold a trustworthy product. When reaching out for them to fix the problem we have been met with hostility and the refusal to make things right. We are very disappointed in our experience when dealing with Philpott. We decided to take our business elsewhere when shopping for vehicles in the future. We are advising others about the dishonest business practice.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Mallory, Thank you for leaving us this feedback. We are disappointed to hear that your experience with us was not a positive one. We would like the opportunity to address your concerns. Please reach out to our General Manager at 409-727-1451 when you have a chance. Thank you, and we look forward to hearing from you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Chip and Stacey are the best the are very knowledgeable...

Reviewed by Stevem92957June 25, 2021

Chip and Stacey are the best the are very knowledgeable on service and order the part I needed and had it here within a few days !!! Spot on dealerships !!!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair 5

Friendliness 5

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Philpott is a long loved community dealership. Their...

Reviewed by Shannarae1967June 25, 2021

Philpott is a long loved community dealership. Their commitment to their customers is exceptional. Service and parts are always on top of things and will make sure customers are taken care of!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service 5

Quality of Repair 5

Friendliness 5

Pricing N/A

Maximum rating = 5

About Philpott Ford

Welcome to Philpott Ford We're Proud to be Your Trusted Ford Headquarters in Nederland At Philpott Ford, we're honored that our customers return to our Nederland location time and again when they're ready to purchase their next vehicle, or have their current Ford attended to by our service technicians. You see, we've been operating locally since 1950, so it's important to us that we meet the needs of our customers from throughout Southeast Texas. Our goal is to build customers for life, rather than focusing on one quick sale, so we work to help you make the wise car-buying decision for your particular needs. Quality New Ford Models When you shop for your next new Ford car, truck, or SUV at Philpott Ford, you're in for quite a treat. We boast a varied selection of the latest options, including a healthy selection of new Ford F-150 and F-350 pickups, new Ford Edge and Explorer SUVs, and new Ford Mustang sports cars. We even have the newest version of the Ford Ranger pickup, which recently returned to America after several years’ hiatus! Our team is happy to answer any questions you might have, go over features in specific detail, and hand you the keys so you can head out on a test drive. High-Quality Used Vehicles in Nederland Of course, not every local driver wants to purchase a new vehicle. If you're thinking about a well-maintained, late-model used car, truck, or SUV, our pre-owned inventory is a great place to begin your hunt. We offer popular used vehicles from the world's most famous automakers, so there's something for almost every driver in our used selection. The Financing Solutions You Need Odds are, you're going to need to finance some portion of your next vehicle. Whether you're considering a new Ford or a quality used car, meet with the folks in our Ford Finance Center and put them to work on your behalf. They'll come up with the loan or lease terms that work with your budget, and they'll do their best to make the entire process flow smoothly for you. The Expert Ford Service and Parts You Need When you need routine maintenance or more significant repair work done, turn to the expert technicians in our Ford Service Center. they know your vehicle inside and out, and only use genuine Ford parts when anything needs replacing. We're Here to Serve You! Now that you've learned a little about all that we have to offer, we invite you to browse our inventory at your leisure. Once you've found a car, SUV, or truck that interests you, contact us and we'll gladly arrange a convenient time for you to visit and check it out in person. We look forward to seeing you soon!

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