10059 HWY 6
Navasota, TX 77868
Sales: 936-825-2225
Used Cars: 936-825-2225
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 9:00am – 5:00pm |
See all dealerships near Navasota, TX that carry Ford
Overall Rating:
4.3 (out of 5)
89% recommend this dealer
81 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Thank you for helping me getting a car for myself and my
Thank you for helping me getting a car for myself and my Daughter we are truly thankful. God bless you all have a wonderful Christmas 🎄
Maximum rating = 5
If you’re in the need of a great car buying experience,
If you’re in the need of a great car buying experience, Eric Lopez is your guy! Super nice, family friendly, not pushy, very easy going and the list goes on! He took the time to source a vehicle for us from a sister location and ensured it was cleaned up prior to our arrival. Being in the same industry, we don’t see this level of service often anymore. He could’ve easily said you need to contact the other store or I can’t help since the vehicle isn’t here. We’re super appreciative of Eric’s efforts! We are also super pleased with the vehicle we purchased! EAG team, you have a winner in our books. Thank you again Eric! P.S get this man some window shades 😎 😅
Dealer Response
Hi jfranke, thank you for your business and for your kind words. One of the benefit of us owning several dealerships is that we can source inventory from any of them for our clients. We do our best to make it easy on you! Again, we appreciate you choosin EAG Ford Navasota and we are thrilled to count you as a member of the "EAG Family"!
Maximum rating = 5
EAG Ford Navasota has no integrity or business ethics and
EAG Ford Navasota has no integrity or business ethics and cannot be trusted. I worked a deal on a vehicle through countless calls and frequent texts with the sales rep. They took a deposit via credit card to secure the vehicle on 11/6. They said the deal was contingent on financing with them and asked me to complete a finance app which I reluctantly did. We agreed on terms (11/6) and set a delivery date for Sat 11/8. The sales rep texted me at 8 pm on 11/6 and told me the vehicle was mine and that he would see me Saturday. I texted the sales rep Fri 11/7 with a quick question and his response was he was off on Fri but that I wasn’t going to believe it… that someone came in Fri morning and offered to buy it and management agreed to throw away my executed deal and deposit and sell it out from under me. No phone call, no discussion, nothing. I called and spoke to the GM who admitted it was wrong, offered a hollow apology but had no plan to make it right. As of this writing, they still have not refunded my deposit. I would very much like to speak to the President of EAG Auto Group, Chris Elliott, to share this experience and how unethical the management team at EAG Ford is. I would avoid EAG Auto Group at all cost.
Dealer Response
Mr. Wrigley, we want to sincerely apologize for your experience. What happened should not have occurred, and we take full responsibility for the miscommunication and the way it was handled. This is not the level of professionalism or integrity we expect from our team at EAG Ford Navasota. We understand that trust is everything, and in this case, we fell short. Your feedback has been shared directly with our management team, and steps are being taken to ensure this type of situation never happens again.
Maximum rating = 5
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