Marshall Ford in Marshall including address, phone, dealer reviews, directions, a map, inventory and more

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4200 East End Blvd South
Marshall, TX 75672

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Sales: 888-534-2661

Used Cars: 888-534-2192

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed

Reviews of Marshall Ford

Showing the most recent reviews from Cars.com. To see all reviews visit Cars.com.

Overall Rating:

4.8 (out of 5)

214 out of 219 people said they would recommend this dealer

4 (out of 5)

Marshall Ford rocks!

Reviewed by Tim G in Mid Cities, TXMay 08, 2021

We haven't even moved to Texas yet, but I was offered a vehicle allowance at my new job. Figured a truck was the right vehicle - and so I set off shopping. Found a beautiful blue FX4 / STX Super cab at Marshall - and I began working with Stephanie Melton to arrange for finance and eventual delivery. About 7 weeks later, - we arrived and I was drive out to lovely Marshall Ford to pick up my truck. Stephanie and Marshall made the whole process simple. Stephanie made sure I knew about special offers, and weigh those against financing options. If you want straight shooting people - you cannot go wrong with Marshall Ford

Customer Service 5

Buying Process 5

Quality of Repair N/A

Overall Facilities 4

Maximum rating = 5

5 (out of 5)

Customer

Reviewed by Christie Franklin in Longview,TxApril 25, 2021

Great customer service on repairs and sales! Consistently dependable and great communication

Customer Service 5

Buying Process 5

Quality of Repair 5

Overall Facilities 5

Maximum rating = 5

1 (out of 5)

Waste Of Time

Reviewed by Jason in Tyler, TxMarch 21, 2021

I live two hours away from the dealership so I called to make sure the truck was in stock. The salesperson called me back on my cell phone and told me that he had laid hands on the truck and it was available. He said that we had originally spoke to Stephanie and would let her know that we were on are way. He asked me what time I thought that We would be there. I told him it was a two hour drive so right around 1:45 pm. When we arrived we asked to see the truck and it had already been sold. I was not so upset that the truck had sold as much as the salesman/ dealership not calling me and letting me know that the truck had sold before I wasted lots of gas and time. The sales woman Stephanie was very short and very unapolagetic as was the manager!

Customer Service 1

Buying Process 1

Quality of Repair N/A

Overall Facilities 1

Maximum rating = 5

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