108 W. Mason Street
Mabank, TX 75147

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Sales Department

Sun Closed
Mon 10:00am – 6:00pm
Tue 10:00am – 6:00pm
Wed 10:00am – 6:00pm
Thu 10:00am – 6:00pm
Fri 10:00am – 6:00pm
Sat 10:00am – 3:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Tri-county Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Do not purchase a used car from this dealership unless

Reviewed by Geneva from Mabank, TexasOctober 10, 2024

Do not purchase a used car from this dealership unless you have it checked it out by a mechanic first! The manufacturer of the used car they sold me said there was NO way the dealership didn't know that this car had an internal fault! I am a single disabled mom that just wanted a car I could afford that I could used to take my son fishing. They switched the cars out at test drive time and said I couldn't afford the other one, then raised the price WAY past my budget by adding on a service agreement, which I could not afford. I felt walked on and abused!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Bad businesse

Reviewed by Cary Richey from Maybank txJune 24, 2023

Very bad experience. Brought a used car with hidden problems they need about. We learned of them 2 ND day after having the car. The principal owner. Mrs Pickens was very rude and could care a less basically told us to bad

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

Wont stand behind what they sell

Reviewed by Michael Dickerson from Corsicana TexasDecember 18, 2021

F250 issues, front end problems and 5 trips and 1500 dollars worth of work charged to the extended warranty, truck needs new tires and they wont replace, said i refused service on the tires that were wore out from the front end not being properly fixed. One trip they replaced the steering damper/stabilzer, come on now, we knew that wasn't the fix, just bought time, to run out the tri county ford bumper to bumper warranty. Keep in mind the vehicle returned to the dealer 3 days after purchase with front end issues

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Michael, thank you for your honest feedback about your experience with us. It is our goal that every customer leaves satisfied so we are disappointed to hear that you did not. We would like the chance to talk to you further so please do call us at (903) 887-2121 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

Overall Facilities 1

Customer Service 1

Buying Process 5

Quality of Repair 1

Maximum rating = 5

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