3401 E Central Texas Expressway
Killeen, TX 76543

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Sales: 254-699-2629

Used Cars: 254-699-2629

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Killeen Certified

Overall Rating:

3.1 (out of 5)

61% recommend this dealer

441 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

The service department is horrible.

Reviewed by Jm.skellyApril 06, 2024

The service department is horrible. Over 2 hours for a state inspection and tire sensor install. I watched them put in maybe 40 minutes of work. Rediculous

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

We arrived from out of town to purchase a specific

Reviewed by OpieMarch 29, 2024

We arrived from out of town to purchase a specific vehicle. We agreed on a price, mo. payment, interest rate and signed the paperwork to move forward. After 4-5hrs of this process, we got to the extended warranty part of the process. The warranty terms were $3600.00 total cost, Plus a $200.00 deductible. (This is ridiculous, FYI!) We told them that this was too much and we'd just like to purchase the vehicle on the agreed terms w/o the warranty. They said that because we refused their warranty, Bank of America (BoA) wouldn't accept the rate of 7.9% and the rate would jump to 9.8%. They said that this is what BoA is mandating. False! - We called BoA to confirm. They will be reporting this, as it's illegal and unethical to do so! The other thing that is really shady is that they will charge you $3000.00 if you attempt to use your own financing! We will also be reporting our experience with the Better Business Bureau. If you do business with this dealership, just know that they WILL NOT be transparent with as they try to suggest. They WILL do everything to get you to sign a contract that will cost you far more than the price that's been advertised. Buyer Beware!! This is NOT the place for your new/used vehicle, trust me!

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Terrible mistake doing business here, been told by

Reviewed by RyabFebruary 27, 2024

Terrible mistake doing business here, been told by friends not to do business here and I should have listened. They wanted me and the wife to purchase vehicles without even test driving it, because they had defects to hide...Terrible service

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

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