400 Sidney Baker St S
Kerrville, TX 78028

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Sales: 830-257-5569

Used Cars: 830-257-5569

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 7:00pm
Tue 8:30am – 7:00pm
Wed 8:30am – 7:00pm
Thu 8:30am – 7:00pm
Fri 8:30am – 7:00pm
Sat 9:00am – 5:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 3:00pm

Reviews of Ken Stoepel Ford

Overall Rating:

4.5 (out of 5)

95% recommend this dealer

542 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

4.0 (out of 5)

It was good.

Reviewed by Bryan Kenneally from San Antonio July 12, 2025

It was good. The paperwork process when closing was a bit messy though. The wrong information was reflected on the docs and I still don’t have a copy of them that I can access.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Another 5-star encounter with the Stoepel team.

Reviewed by James Schultz from Fredericksburg TXJuly 10, 2025

Another 5-star encounter with the Stoepel team. This time in service -- Julia Pestana and her team in quick lane service were welcoming and cordial. She and her technicians took care of my vehicle service quickly and professionally. In my experience this dealership and staff are committed to customer engagement and the right values more than any other I auto dealership experience I have encountered.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Beware of the finance department, bunch of Flem Flam

Reviewed by mkbeasley8June 19, 2025

Beware of the finance department, bunch of Flem Flam artist working there, double and triple check the numbers, stay clear on all the crazy add-on warranties, they tell you one thing and change to another. scammers. Won't be purchasing any more vehicles at this place

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Ken Stoepel Ford

Ken Stoepel Ford has been serving Kerrville Texas since 1966. We're a family-owned and operated dealership whose size and newly expanded location, allows us to offer excellent quality service and price on a wide range of new and used trucks SUVs and sedans. Through our Internet Department we serve customers across the country. We strive to make your shopping buying driving and ownership experience easy and second to none because our emphasis is on customer satisfaction. Exceeding the expectations of every customer is the goal of our entire team of employees. Hill Country Proud Since 1966!

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