20777 Katy Fwy
Katy, TX 77450

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Sales: 877-521-6162

Used Cars: 877-523-7619

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 9:00pm
Tue 9:00am – 9:00pm
Wed 9:00am – 9:00pm
Thu 9:00am – 9:00pm
Fri 9:00am – 9:00pm
Sat 9:00am – 9:00pm

Reviews of AutoNation Ford Katy

Overall Rating:

4.4 (out of 5)

87% recommend this dealer

3424 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

We purchased a new car in Sept of 2024 from Omar.

Reviewed by Annstrang01April 25, 2025

We purchased a new car in Sept of 2024 from Omar. Shortly after purchase we had a flat and realized there was no Jack in the car. Have been trying to get the jack that mfg confirmed should have been in the car at time of purchase and received NO help or even so much as a return phone call from anyone! After reading online reviews, this seems to be standard operating procedure at this dealership! Would definitely advise anyone looking for a car……GO SOMEWHERE ELSE!!!!!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Easy to deal with when trying to look at vehicle and when

Reviewed by anm281April 24, 2025

Easy to deal with when trying to look at vehicle and when making a deal.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Grace made the process smooth and efficient, even

Reviewed by Thomas Davis from Katy, TXApril 24, 2025

Grace made the process smooth and efficient, even prodding detailing along to get me in my new F150. Got me an extra few hundred on my trade in as well. I'm still getting to know my new truck and all the features. So far I'm really happy with it. I'm happy they had one with a V8 in it. Nothing against the ecoboost V6... but you know more cylinders is WAY more fun! 10 out of 10 - will recommend!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Thomas, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About AutoNation Ford Katy

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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