1511 E Rusk St
Jacksonville, TX 75766
Sales Department
| Sun | Closed |
| Mon | 8:00am – 6:00pm |
| Tue | 8:00am – 6:00pm |
| Wed | 8:00am – 6:00pm |
| Thu | 8:00am – 6:00pm |
| Fri | 8:00am – 6:00pm |
| Sat | 9:00am – 3:00pm |
Service Department
| Sun | Closed |
| Mon | 8:00am – 5:00pm |
| Tue | 8:00am – 5:00pm |
| Wed | 8:00am – 5:00pm |
| Thu | 8:00am – 5:00pm |
| Fri | 8:00am – 5:00pm |
| Sat | Closed |
See all dealerships near Jacksonville, TX that carry Ford
Overall Rating:
4.3 (out of 5)
90% recommend this dealer
52 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
I had a very good experience thanks to Francisco.
I had a very good experience thanks to Francisco. He was very attentive and helpful and make me feel comfortable communicating what I was looking for. He listens well and made the process very easy. Thank you Francisco. Happy Thanksgiving!!!! Olivia Marinone
Maximum rating = 5
I purchased a 2018/GMC/1500 from EAG Ford Jacksonville in
I purchased a 2018/GMC/1500 from EAG Ford Jacksonville in February 2024 and also bought an extended service contract through the dealership. Unfortunately, the truck has required four major transmission-related repairs in about 17 months and roughly 23,000 miles. Key documented repairs (all on official service orders I still have): • March 2024: Transmission issues – torque-converter clutch failed – transmission replaced. • July 2025: Transmission shudder and flare – torque converter & clutches replaced. • August 8, 2025: Transmission failed completely on a trip to Galveston. The truck sat at the dealership for a full month. • After finally picking it up, I drove about 70 miles before the transmission failed again. • September 2025: Transmission again not shifting correctly – more repair work. I even raised a transmission concern during the test drive before purchase and was assured the vehicle was sound. While some staff have tried to help, the repeated breakdowns and extended downtime have left me without reliable transportation despite paying for a warranty that was supposed to give peace of mind. I’ve asked for owner-level contact to resolve the matter, including exploring a buy-back or trade-assist, but as of now there’s no final resolution. I’m posting this review so that others considering a purchase can be aware of my experience and ask detailed questions about service history, warranty coverage, and repair history before buying. — Jeffery Fredenburg
Maximum rating = 5
I had a great experience at this EAG Ford Jacksonville!
I had a great experience at this EAG Ford Jacksonville! From the start, they came across as very honest and upfront — no pressure, no gimmicks. They worked with me to get the monthly payment right where I wanted it to be, and the best part was they had already included a great warranty in the price, which gave me extra peace of mind. They also matched the trade-in offer I got from another dealership without any hassle, which I really appreciated. Overall, the whole process was smooth, transparent, and straightforward. I’m happy with my new truck and highly recommend them if you’re looking for a fair and easy buying experience.
Maximum rating = 5
Bill McRae Ford Lincoln is a family-owned dealership that has been your hometown Ford and Lincoln dealership since June 14 1976. Located in Jacksonville Texas Bill McRae Ford also serves Bullard Palestine Flint Tyler Rusk Troup Henderson and the surrounding areas. Serving the community for almost 40 years Bill McRae Ford has built a name that people trust and can count on. At Bill McRae Ford we pride ourselves on customer service.
We have a great sales staff well-trained mechanics large inventory of parts and a wide selection of new and used cars trucks and SUV?s We carry a complete selection of new and used Ford and Lincoln vehicles including the F-150 Focus Fusion Escape Explorer MKS MKZ and more. Serving the Jacksonville Bullard Palestine Flint and surrounding neighborhoods for almost 40 years we have watched kids become parents and their kids get their first car. We've taken your trades and watched you say good-bye to family favorites as you accept a new vehicle into the family. Whether you're looking for the best deal on your used car ready to purchase something new or just want to kick a tire and visit we make sure you have a positive experience you will remember from our committed sales staff.
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