801 W. Airport Freeway
Irving, TX 75062
Sales: 469-706-6938
Used Cars: 469-713-3733
Sales Department
| Sun | Closed |
| Mon | 8:30am – 9:00pm |
| Tue | 8:30am – 9:00pm |
| Wed | 8:30am – 9:00pm |
| Thu | 8:30am – 9:00pm |
| Fri | 8:30am – 9:00pm |
| Sat | 8:30am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Irving, TX that carry Ford
Overall Rating:
4.1 (out of 5)
74% recommend this dealer
1076 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Great experience and kept informed through the entire
Great experience and kept informed through the entire process. Will recommend to friends and family.
Dealer Response
We're thrilled to hear that you had a smooth and efficient car buying experience with us. Your positive feedback is greatly appreciated. Thank you for the perfect rating!
Maximum rating = 5
Si piensan comprar una troca aquí recomiendo NO HACERLO,
Si piensan comprar una troca aquí recomiendo NO HACERLO, yo he comprado más de 7 camionetas junto con mi familia y el servicio al cliente cada vez es peor. Hace 3 meses compré 1 jeep Gladiador y le hicieron daños en el bumper de enfrente haciéndole agujeros con un desarmador y no se quieren hacer responsables de repararlo, también recomendé a mi papá para que comprara una camioneta de más de $50 mil dólares y el vendedor Jordan prometió llantas nuevas y nunca quisieron cambiarlas. y nunca me dieron mi cheque referencia tampoco!! Ahora nadie se comunica conmigo y nadie sabe que van a hacer para ayudarme. Les recomiendo que busquen otro dealership. If you're thinking of buying a truck here, I recommend NOT DOING IT. I've bought more than 7 trucks with my family, and the customer service keeps getting worse. Three months ago I bought my Jeep Gladiator and they damaged the front bumper by making holes in it with a screwdriver, and they won't take responsibility for repairing it. I also recommended my dad buy a truck that goes over 60K!!! , and the salesman, Jordan, promised new tires, but they never wanted to change them. And they never gave me my reference check either! Now, no one contacts me, and no one knows what they're going to do to help me. I recommend you find another dealership.
Dealer Response
Thank you for sharing your experience, and we are sorry to hear that you are not satisfied with your experiences. Your feedback is invaluable, and we'd like to address these concerns as promptly as possible. Please reach out to Giovana Lopez in our Customer Relations Department at Glopez04@vtaig.com. She will be happy to assist you in resolving these matters and ensuring a positive outcome. Thank you for your patience, and we look forward to making things right.
Maximum rating = 5
Found the Ford Maverick on CarGurus it was at Westway
Found the Ford Maverick on CarGurus it was at Westway Ford.The staff was very friendly I had Jose for my salesman finance manager Brandon Zoila thank you and a special thanks to General Manager Brandon Young.Great Guys and a Great Team thank you Tom Kellam
Dealer Response
We're thrilled to hear that your experience has been positive so far. We strive to provide the best service possible and your feedback is greatly appreciated. Thank you for taking the time to share your thoughts.
Maximum rating = 5
We're located just two minutes east of the President George Bush Turnpike at Highway 183 in Irving / Las Colinas. At Westway Ford our mission is to achieve absolute customer satisfaction with each and every one of our shoppers by giving you the best Ford buying experience possible and staying active within our community. While there are other Ford dealers in Dallas and Fort Worth customers continue to come back to Westway Ford because of our amazing team and strong local ties. Stop by and find out why we are a North Texas five-time Ford President's Award recipient for excellence in customer service and quality assurance.
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