19000 Eastex Freeway
Humble, TX 77338
Sales: 855-361-4909
Used Cars: 877-586-7290
Sales Department
| Sun | Closed |
| Mon | 9:00am – 9:00pm |
| Tue | 9:00am – 9:00pm |
| Wed | 9:00am – 9:00pm |
| Thu | 9:00am – 9:00pm |
| Fri | 9:00am – 9:00pm |
| Sat | 9:00am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Humble, TX that carry Ford
Overall Rating:
4.4 (out of 5)
88% recommend this dealer
3922 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Took my car in for a check engine light told them about a
Took my car in for a check engine light told them about a air bag light that was on got the car back the air bag light was still on asked the service guy why didn’t they fix it he said I didn’t say anything to him about it. I did tell him about it they called me about service work they said I needed I don’t think they even checked because I had the services done not long ago. So if they can call me about stuff I don’t need they at least should have called me about the air bag light even if I hadn’t said anything they saw the light was on. The service center at this dealership has really gone down hill
Dealer Response
Wendy, as we shared in the duplicate review, your customer satisfaction is our top priority. We thank you for reaching out to share your feedback. We would like to have our team look further into this matter, but we do need the full name associated with your visit. Please e-mail details, the information needed and reference this review to social@planetford59.com. Thank you.
Maximum rating = 5
The problem has not been solved.
The problem has not been solved. Has been in shop 4 different times. Ridiculous and disappointing
Dealer Response
Thank you for sharing your feedback. Our clients satisfaction is always our top priority. We would like to have our management team look further into your feedback, but we do need the name/details associated with your vehicle. Please e-mail those details and reference this review to social@planetford59.com.
Maximum rating = 5
I recently purchased a Bronco from Randall Reed’s Planet
I recently purchased a Bronco from Randall Reed’s Planet Ford, and the experience was exceptional from start to finish. Ken, our sales rep was knowledgeable, patient and listened to my needs (even when I changed my mind a few times). He walked us through every option without pressure and allowed us to feel comfortable and confident in our purchase. I highly recommend Planet Ford Humble to anyone looking for a dealership and I will return for future purchases and service needs.
Dealer Response
Congratulations on your new Ford Bronco! We are so pleased to read that Ken and our team provided an exceptional experience and made you feel comfortable and confident about your purchase. Welcome to the Bronco Nation and our Planet Ford dealership family. Enjoy your new Ford!
Maximum rating = 5
Randall Reed's Planet Ford in Humble Texas (serving greater Houston Atascocita Kingwood Katy Conroe) is part of World Class Automotive Group. Planet Ford on Hwy. 59 is proud to be one of they highest award-winning Ford dealers. They've earned 8 consecutive Ford Triple Crowns--bestowed upon only the best. In order to be recognized a dealer must receive the President's Award for customer service; being chosen for the Ford One Hundred Club an honor based on vehicle sales; and also the Ford Customer Service Premiere Club. The Houston-area dealership has also been awarded 8 President's Awards which are based on customer surveys.
Find out what your used car is worth with our appraisal tool.