801 East Highway 114
Grapevine, TX 76051
Sales: 469-206-4953
Used Cars: 469-293-3344
Sales Department
| Sun | Closed |
| Mon | 8:30am – 9:00pm |
| Tue | 8:30am – 9:00pm |
| Wed | 8:30am – 9:00pm |
| Thu | 8:30am – 9:00pm |
| Fri | 8:30am – 9:00pm |
| Sat | 8:30am – 9:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Grapevine, TX that carry Ford, Lincoln
Overall Rating:
4.5 (out of 5)
88% recommend this dealer
3210 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
The sales department is very good especially the used car
The sales department is very good especially the used car Debbie is great. The new car sales is not as good to deal with. Service Department needs a lot of help. I have not been happy with the service I have received from them.
Dealer Response
Thank you so much for the review! The Grapevine Ford team appreciates your business and the five stars! We hope you are loving your new vehicle. Please let us know if we can help you with anything in the future. --Customer Loyalty Director
Maximum rating = 5
Very pleased with the service.
Very pleased with the service. Gave me a truck exactly that price that I wanted. Worked on the interest rate for me also. No surprises.
Dealer Response
I am happy to hear our team was able to help. Thank you for choosing Grapevine Ford. Please keep us in mind for all your future needs. --Customer Loyalty Director
Maximum rating = 5
My wife and I have been very loyal customers to Grapevine
My wife and I have been very loyal customers to Grapevine Ford and always come back to see Gavin Ard when we want a new car. This last time Grapevine Ford and Gavin Ard really screwed us over. They wanted to get rid of a car that had been on their lot TOO LONG and gave us a super crappy deal. MSRP in June of 2024 was 46,620 and we paid over 55K. Deal was so shady, they took the window sticker off the car so we couldnt see what they were actually doing. A year and a half later, we are 25K UPSIDE DOWN on this car! I cant believe they would do this after being loyal customers for years! Tried reaching out to Gavin and he wont respond!!!! Buy your car from somewhere else, DO NOT BUY FROM GRAPEVINE FORD!!!! We also looked through our paperwork after saying NO to extended warranty, maintenance contract, service contract etc to find that they added it anyways. WE WILL NEVER BUY ANOTHER FORD AFTER THIS!!!!!
Dealer Response
Hi, thank you for the feedback, and I am very sorry you felt misled. Here at Grapevine Ford, we always want to do everything in our power to get our customers the best deal possible on their vehicle. We will be looking into your complaint further to address the issues you came across. We’d like to discuss your complaints and see if there’s anything we can do to address these concerns. Please reach out to our Customer Loyalty Director, at (817) 481-3531 or email at LoyaltyDirector@GrapevineFord.com.
Maximum rating = 5
Welcome to Grapevine Ford Lincoln- Serving the North East Dallas Texas Area with New Ford and Lincoln Cars Trucks Vans and SUVs. We offer sales service parts and a complete Collision Center. In addition to new vehicles we also have a fine selection of used cars trucks and SUVs including Certified automobiles. At Grapevine Ford Lincoln we pride ourselves on treating our customers like family. You don't just buy a car from us but you become part of our family. Our unique new owners' clinics and training workshops help you get the absolute most from your new car truck or SUV.
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