6850 TX-121
Frisco, TX 75034

Get Directions

Sales: 888-216-1773

Used Cars: 800-497-8543

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 8:00pm

Reviews of AutoNation Ford Frisco

Overall Rating:

4.5 (out of 5)

83% recommend this dealer

2759 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Awesome service and work done with expediency.

Reviewed by Francis Dogbey from Frisco, TexasApril 16, 2025

Awesome service and work done with expediency. Service team were very professional attending to customer needs

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Francis, it is great to read such wonderful comments about your recent experience with us! If you ever need help, just give us a call. Happy motoring!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

The salesman was very unprofessional.

Reviewed by Joe from DallasApril 16, 2025

The salesman was very unprofessional. He was preoccupied the entire time and did not answer my questions. He was more concerned about being on his phone, and I decided not to continue exploring this option of purchasing this vehicle.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Dealer Response

Hi Joe, we regret your experience with us here, but are glad you brought this to our attention. Our General Manager would like to help turn your experience around. If you're willing, please contact our GM at (972) 763-5523 to discuss what we can do to help.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Smooth transaction at the service desk.

Reviewed by Kati from Plano, TXApril 06, 2025

Smooth transaction at the service desk. Lorraine made everything work seamlessly and went above and beyond. Ford pass gave me good savings and I appreciate the deal on the tires. Thank you!

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Kati, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About AutoNation Ford Frisco

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top