5300 Campus Dr
Fort Worth, TX 76119
Sales: 866-313-1243
Used Cars: 877-205-8547
Sales Department
| Sun | Closed |
| Mon | 9:00am – 8:00pm |
| Tue | 9:00am – 8:00pm |
| Wed | 9:00am – 8:00pm |
| Thu | 9:00am – 8:00pm |
| Fri | 9:00am – 8:00pm |
| Sat | 9:00am – 7:00pm |
See all dealerships near Fort Worth, TX that carry Ford
Overall Rating:
4.1 (out of 5)
89% recommend this dealer
1055 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
They are kind and good service Taylor gave me good
They are kind and good service Taylor gave me good service and fix my problem
Maximum rating = 5
STAY AWAY FROM THIS PLACE.
STAY AWAY FROM THIS PLACE. In my opinion, the people at this dealership operate like crooks. I drove five hours to buy a truck—they knew that. We agreed on numbers, I completed their online trade-in appraisal, and I clearly listed every issue: windshield, leather, dings, mods—everything. They sent an offer, I accepted it, and I made the trip. We even got a hotel so we could be there first thing Friday. And then, after they test-drove my trade, they suddenly came back with a “revised” offer that was over $5,000 lower than the one I accepted. Absolutely ridiculous. The salesman, Brayan, claimed he’s only been selling cars for a few months. Honestly, I hope he’s just being puppeted by management, because the way this place does business is pathetic. I told him I work in sales too, and I was completely upfront about my trade because I didn’t want to waste anyone’s time—especially after driving five hours. Then the manager—Fredus, or whatever his name was—tries to blame the lowball change on the appraisal being “AI.” Give me a break. That’s just a lazy excuse for sleazy, bait-and-switch tactics. And of course, they tried to slip in nonsense “protection packages,” overpriced tint, vinyl junk—typical garbage add-ons. They also tried to force me into their financing even though I told them from the start I was using my own bank. Another lie. DO NOT DEAL WITH THESE PEOPLE AT AUTONATION FORD SOUTH FORT WORTH. In my experience, they wasted my time, lied, and pulled classic shady dealership moves. There are far better places to buy a vehicle. After this, I’m done with Autonation entirely.
Dealer Response
Hi Thomas, thank you for reaching out and sharing this feedback with us. So that we can assist you further with these concerns, please provide your phone number, full name, and a copy of this review to Customer.Relations@AutoNation.com
Maximum rating = 5
Good experience,well explain what my vehicle needs ,good
Good experience,well explain what my vehicle needs ,good prices, and awesome customer service especially NINA she did a great job.
Dealer Response
Hello, thank you for your positive review. We're happy to have been of service to you. As one of our valued customers, we want to sincerely thank you for your business and we hope to see you here again down the road!
Maximum rating = 5
We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!
*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.
Find out what your used car is worth with our appraisal tool.