5550 N Desert Blvd
El Paso, TX 79912

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Sales: 915-308-1893

Used Cars: 915-308-1893

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Viva Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Went to look at a truck they were advertising.

Reviewed by El Pasoan from El PasoJuly 30, 2024

Went to look at a truck they were advertising. We were on the property for a solid 30 minutes and not one person ever gave us their attention. When we found the vehicle advertised, it looked like someone took it out for the weekend and did not clean it. There was trash and dirt all over the back seat. I will not ever buy a vehicle here. It was clear nobody cared, and, their reviews speak for themself. I should have read them before driving the distance to see it. Very disappointed.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Add $10k to any advertised price.

Reviewed by K H from El Paso, TXFebruary 24, 2023

The salesman was very helpful, followed up, and overall was very pleasant. The dealer, however, has always had shady practices on the money side and they are currently advertising false prices on their vehicles. I've tried to do business with them half a dozen times, hoping that with my own financing I could mitigate the finance manager's sketchy ethics, but I just can't. They are still doing Q3 2022 era market adjustments, but aren't very transparent about it.

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 3

Customer Service 4

Buying Process 1

Quality of Repair 1

Maximum rating = 5

1.0 (out of 5)

False advertisement look out

Reviewed by Adrian from El Paso tax November 16, 2022

False advertisement Keep showing cars in stock but no cars are available They don’t update website and or cars .com Been looking for a vehicle and search their website and cars app Unit shows in stock but not available for a while they keep it there to hook more people on pre orders

  • Does not recommend this dealer
  • Shopped for a new car
  • Did not make a purchase

Overall Facilities 1

Customer Service 2

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Viva Ford

Welcome To Viva Ford Customer Service. Community. Commitment. Legacy This is what has been driving the Viva Auto Group since 1985. Over the years, we've sold many makes and models and continue to grow in El Paso and Las Cruces. We've met and helped generations of families with their transportation needs in mind. Our family of entrepreneurs has been providing thousands of jobs in our community for more than 150 years. Our Viva dealerships feature state-of-the-art facilities with trained and certified sales associates and technicians, service advisors and parts personnel ready to help answer all your questions. Whether you're looking for a new or used car, sell your current vehicle, secure auto financing, service your car or add a cool accessory, let the Viva Auto Group family of dealerships be your only choice. We're ready to meet your transportation needs. At the Viva Auto Group we believe that being a part of the community is more than just getting you into a new or used vehicle, it is about investing in the education and health of our associates and customer families. Our team is involved with the Stand with Estela Fund that donates mammograms, flu and COVID vaccines. The Viva Auto Group believes that an educated and healthy community is a prosperous community to raise a family in.

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