2425 US-90
Crosby, TX 77532

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Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 7:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Friendly Ford

Overall Rating:

3.3 (out of 5)

95% recommend this dealer

530 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Sold me a LEMON!!

Reviewed by Maribel from Spring, TXJune 30, 2023

They sold me an Expedition with a bad transmission. I hadn't even made my first payment yet and it was in the shop with an estimate of 8k to fix. Yeah, I didn't get the warranty and that is my fault but I think they should be required to sell vehicles in good condition.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 3

Maximum rating = 5

5.0 (out of 5)

Awesome service salesman William Phillips was good

Reviewed by Mary Clark from Batson Texas June 29, 2023

Was a great experience with a very professional salesman William Phillips and I’m very pleased with the vehicle that he sold me and would recommend friendly Ford and him for a great deal and service on anyone’s purchase of a vehicle from that dealer in Crosby Texas

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

DO NOT TRUST FRIENDLY FORD !!! LIARS / ROPE A DOPE

Reviewed by travisjk6 from Houston TXApril 10, 2023

RUN don't WALK away from this dealership!!!!! Just got home from a terrible experience... heres what happened. Came in to buy a truck listed online at 19,900 ... tax title and license are extra we realize that.... but they tried to increase the price of the truck with extra addons such as a tint job that I showed them they didnt do, wheel locks for a few hundred that you can buy from Autozone/Oreilly, Nitrogen in tires ( huge scam and Youtube videos to warn about this) , and then preach about a 35 point safety inspection.... the spare tire was 100% bald and unsafe, the dash lights about tire issues were lit up ... they tried to pawn us off to 3 different closers that repeated the same pathetic pitch/script. Instead of "Friendly" the dealership should be re-named as "Full of Sh/t" . Also, they want to focus on oil changes that still cost you $20 ( not free) and if you are driving 45 min to get there ... who cares about using them for any oil change when Walmart has them for $60 etc. If you are paying cash and NOT financing.... be prepared for them to nickel and dime you for every little thing they can to make up for lost finance profits. The advertised price is FALSE/Misleading.... make sure you ask for the drive off price before you waste your time. If you are reading this and are on the fence on buying a vehicle through this dealership.... for the LOVE OF GOD... trust me and all the reviews below!!! DO NOT TRUST THEM!!!

  • Does not recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

About Friendly Ford

Our highly trained sales staff has earned a credible reputation with their many years of service and commitment. Our goal is to make sure that each of our customers receives the quality service that we have built our name on.

We offer a very extensive inventory available at competitive prices. However our support does not end after the initial sale has taken place. We take pride in keeping your car in the same condition in which it rolled off the showroom floor. You do not have to take our word for it; we let our sales service and parts speak for themselves.

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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