1635 S Interstate 35e
Carrollton, TX 75006
Sales: 877-558-9411
Used Cars: 888-215-9362
Sales Department
| Sun | Closed |
| Mon | 8:30am – 9:00pm |
| Tue | 8:30am – 9:00pm |
| Wed | 8:30am – 9:00pm |
| Thu | 8:30am – 9:00pm |
| Fri | 8:30am – 9:00pm |
| Sat | 8:30am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 7:00pm |
| Tue | 7:00am – 7:00pm |
| Wed | 7:00am – 7:00pm |
| Thu | 7:00am – 7:00pm |
| Fri | 7:00am – 7:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Carrollton, TX that carry Ford
Overall Rating:
4.8 (out of 5)
96% recommend this dealer
2728 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Jared and Cristy were absolutely wonderful.
Jared and Cristy were absolutely wonderful. Second time buying a truck from this dealership and working with both of these wonderful people. If you’re in the market for a new vehicle reach out to them to assist you with all your options. Can’t say nothing about them or the dealership itself.
Dealer Response
Thank you, Foon1216, for shopping at Five Star Ford Carrollton. Jared, Cristy, and our entire team are now focused on your driving journey. Be sure to stop by or call 972-242-6415 with new vehicle questions. We want to make certain you fully enjoy your ride. Congratulations! Best regards, Trey Russell, General Manager
Maximum rating = 5
I know I don’t have the best credit but when the
I know I don’t have the best credit but when the dealership says they will call you back after they speak to a few banks and they don’t……that’s a problem. If you say you are going to do something then do it.
Dealer Response
Thank you for taking the time to share your feedback. We are truly sorry to hear about your experience regarding the follow-up on your financing inquiry. We pride ourselves on the professionalism and dedication of our seasoned consultants, who are focused on providing excellent customer service. We want to make this right and ensure you receive the attention and follow-up you deserve. To help us connect and address your specific situation, please reach out to me directly at rrebolloso@sampack.com or call 972-242-6415. I look forward to speaking with you and personally ensuring you get the assistance you need. Respectfully, RJ Rebolloso, General Sales Manager
Maximum rating = 5
My buying experience at Sam Packs Ford in Carrollton was
My buying experience at Sam Packs Ford in Carrollton was one of the best experiences I have had. From sales, to finance, to upgrades, to make ready, all were friendly, concise, thorough and exhibited great care for me as their customer. I would recommend Sam Pack’s Ford to all looking for a great car buying experience.
Dealer Response
Congratulations, Jeff, on your purchase at Five Star Ford Carrollton! It is great to hear you found your shopping experience one of the best. We are committed to helping you enjoy your new vehicle. Stop by or call 972-242-6415 should you need our advice. Thank you for your business and feedback. Take care, Trey Russell, General Manager
Maximum rating = 5
Mr. Pack Time Magazine's "Quality Dealer of the Year" for his exceptionally high customer satisfaction standards also earned Ford's "Distinguished Achievement Award" which is the highest Ford Division honor. The Metrocrest Chamber of Commerce made Mr. Pack Citizen Of The Year and more recently The Carrollton / Farmers Branch Rotary Club recognized Mr. Pack as their Man of the Year.
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