1635 S Interstate 35e
Carrollton, TX 75006

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Sales: 877-558-9411

Used Cars: 888-215-9362

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 9:00pm
Tue 8:30am – 9:00pm
Wed 8:30am – 9:00pm
Thu 8:30am – 9:00pm
Fri 8:30am – 9:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 7:00pm
Tue 7:00am – 7:00pm
Wed 7:00am – 7:00pm
Thu 7:00am – 7:00pm
Fri 7:00am – 7:00pm
Sat 7:00am – 4:00pm

Reviews of Sam Pack's Five Star Ford Carrollton

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

2734 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Highly recommend Danny Forsee!

Reviewed by BrianJHarrell21January 15, 2026

Highly recommend Danny Forsee! Easy to work with, very knowledgeable, and great personality. He helped us rebuild and we were able to get two cars within six months. Excellent service and quality vehicles. Sam Pack’s Five Star Ford truly lives up to its name — 5 stars! And More! Truly a blessing.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Brian, Thanks so much for shopping with Danny at Five Star Ford Carrollton! Danny's expertise is amazing and this recognition is truly appreciated. Should you need advice about either of your cars, don't hesitate to call 972-242-6415. We are focused on your complete satisfaction Best regards, Trey Russell, General Manager

Overall Experience 5

Customer Service N/A

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Maximum rating = 5

5.0 (out of 5)

Excellent full service dealership, beautiful showroom,

Reviewed by svic3January 06, 2026

Excellent full service dealership, beautiful showroom, helpful no-pressure sales staff and a wide assortment of vehicles.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you, svic3, for taking the time to endorse Five Star Ford Carrollton. Whether you have new vehicle questions or maintenance concerns, Clay and Danny can be reached at 972-242-6415. We are here to help you fully enjoy your Ford. Congratulations and thanks for sharing your feedback. Sincerely, Trey Russell, General Manager

Overall Experience 5

Customer Service N/A

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Maximum rating = 5

5.0 (out of 5)

Our salesman Rey Mendoza was absolutely great.

Reviewed by Rickycaballero22January 01, 2026

Our salesman Rey Mendoza was absolutely great. Very personable and very professional.. overall a great experience

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Thank you, Ricky, for taking the time to share your shopping experience at Five Star Ford Carrollton. Rey is dedicated to helping our customers get exactly what the want and need. Customer satisfaction continues to be the focus. Please stop by or call 972-242-6415 for new vehicle advice. We want to make certain you fully enjoy your Ford. Congratulations! Best regards, Trey Russell, General Manager

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

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Maximum rating = 5

About Sam Pack's Five Star Ford Carrollton

Mr. Pack Time Magazine's "Quality Dealer of the Year" for his exceptionally high customer satisfaction standards also earned Ford's "Distinguished Achievement Award" which is the highest Ford Division honor. The Metrocrest Chamber of Commerce made Mr. Pack Citizen Of The Year and more recently The Carrollton / Farmers Branch Rotary Club recognized Mr. Pack as their Man of the Year.

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