850 N Burleson Blvd
Burleson, TX 76028

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Sales: 866-313-5840

Used Cars: 877-206-0340

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Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Reviews of AutoNation Ford Burleson

Overall Rating:

4.3 (out of 5)

83% recommend this dealer

1436 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

AutoNation was easy to work with, no pressure, just

Reviewed by Robert Norris from Burleson, TexasFebruary 08, 2025

AutoNation was easy to work with, no pressure, just helpful kind people. Pleasure have Kim and her valuable experience to make this car deal happen! Thanks!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for taking the time to share your feedback with us. We're always here to provide exceptional service at a great value -- we hope you'll consider us again in the future!

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

CAUTION!

Reviewed by mdm33058February 07, 2025

CAUTION! I always had good service until the beginning of a 6 month and still going nightmare. Turned my car in for some repair Aug 10th of 2024, then never saw it again until Oct. 31st 2024, tried to pick it up but they had left the sun roof open and it became a "rainbarrel" for them for, I suppose at least a couple of the months because the sunroof was stuck open and didn't work. I refused delivery until they fixed it, well, they got back with me on Jan 8th of 2025! and finally said it was ready. In the interim my family had some out of state travel that was needed so we were forced to rent cars to get it done. After all of that they were willing to reimburse for the cars because of their negligence but that has also been a lie. End result of the whole ordeal, a vehicle that was mia for me for 6 months! and has a mold smell that makes my wife having to bear the odor, and damage on the interior from the repair of the sunroof. I will not be dealing with this Autonation anymore after 25 years of off and on business with them. It is best to go a few miles further to find a stand up type dealer.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi, we regret your experience with us here, but are glad you brought this to our attention. If you'd be willing though, our General Manager would love to talk with you and rectify these issues. You can contact the GM at (817) 522-3224 -- we hope to hear from you soon.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

They were very friendly and helpful.

Reviewed by Dale RayJanuary 31, 2025

They were very friendly and helpful. They listen to what I shared in helping me to find the car that I was seeking to purchase. This experience was a joy. Thank you.

  • Does recommend this dealer
  • Shopped for a used car

Dealer Response

Hello Dale, thank you for your positive review. We're happy to have been of service to you. Don't hesitate to call us if you ever need anything. Be safe on the road!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About AutoNation Ford Burleson

We make it easy - we'll buy your car with a check that you can deposit the same day our pre-owned vehicles come with a 5-day return policy* and we'll even sanitize your vehicle so you can buy and service safely. Now that's easy. Schedule an appointment today!

*Money-Back Guarantee is valid for 5 days or 250 miles whichever comes first. See store for complete guarantee warranty and service contract details.

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