1708 Lubbock Road
Brownfield, TX 79316

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Sales: 806-686-4600

Used Cars: 806-686-4600

Reviews of Brownfield Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

$50,000 Vehicle doesn’t last 3 weeks!

Reviewed by criketOctober 18, 2019

We bought a vehicle here. First of all, when my husband went to pick it up, they had loaned it out to someone. The truck was already in my husband’s name and covered by our insurance. He had to drive a couple of hours to pick it up. It was muddy and dirty. There was even mud under one of the seats. He hasn’t had it even a month and it’s broken down. Of course, it’s not covered by the warranty. It’s going to cost over $2000 to fix. Stanley Ford didn’t try at all to lessen the cost or help. You would think if someone spent $50,000 on a vehicle that they could count on it lasting at least a month. Even back alley tote the note places would make it right if the vehicle didn’t last a month——- Not Stanley Ford. Fair warning to anyone looking here for a vehicle.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service 1

Quality of Repair 1

Friendliness 1

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

quote , was told not to send friends and family there

Reviewed by tirefmanAugust 14, 2019

made multiple calls to management there, no one would follow up with concerns, they only called finally because received bad review to ford. was told they did not make enough $ on my sale so not interested in any more business from family or friends in Brownfield or area. was told to please tell others not to go there, am forwarding now.

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 2

Customer Service 1

Quality of Repair 1

Friendliness 2

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Don’t buy there

Reviewed by AubaApril 27, 2018

You work in odessa live in Seminole so you you shop around right well that’s what I did and always do so brownfeild was the best deal again my family’s bought there before three new trucks! So anyway to the point dealing over the phone with a sales rep shows picture of the truck like the truck like the price get approved show up to finalize the deal only to find out the sales rep isn’t there deal with another rep show them pics and price , manger comes in and says sir we cannot honor what we have sent pics and price and the biggest bull crap about is the manger won’t answer the phone or call back ! Need less to say never going there again!!!

  • Does not recommend this dealer
  • Shopped for a new car

Overall Experience 1

Customer Service 1

Quality of Repair 1

Friendliness 1

Pricing N/A

Maximum rating = 5

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