500 West 4th Street
Big Spring, TX 79720

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Sales: 866-672-6952

Used Cars: 432-267-1617

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 5:00pm

Reviews of Star Ford Big Spring

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I cannot recommend strongly enough that you buy a car

Reviewed by LMJuly 15, 2025

I cannot recommend strongly enough that you buy a car from anywhere but here. The staff is dishonest and unprofessional from top to bottom. They will make promises they have no intention of keeping, and when you have the temerity to point this out to them, they'll be rude and defensive and tell you that it's your problem.

  • Does not recommend this dealer
  • Shopped for a used car

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Big Spring Ford was excellent. By far the best experience...

Reviewed by lottadotNovember 25, 2020

Big Spring Ford was excellent. By far the best experience I've ever had from a Ford dealership (this is our 6th Ford vehicle). It was quick, no nonsense, had a quote, got a good value on my trade-in and out the door I went.

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service 5

Quality of Repair 5

Friendliness 5

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

6 week wait time

Reviewed by W DJanuary 09, 2020

I was told today for my car to be LOOKED AT for the transmission, it would take 6 weeks. Told them that was fine, I would reserve for that. They said instead I would need to LEAVE THE CAR THERE FOR SIX WEEKS. To get an estimate. I know not every, or even most, cars are having to wait that long to be looked at. They are trying to avoid honoring a Ford warranty. Dishonest. I thought about doing it but taking photos of the cars in queue when I arrived, so I could see how many cars were going in first, but not worth my time.

  • Does not recommend this dealer
  • Came in for service or repair

Overall Experience 1

Customer Service 1

Quality of Repair N/A

Friendliness 1

Pricing N/A

Maximum rating = 5

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