4110 Interstate 10 East
Baytown, TX 77521

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Sales: 888-830-8273

Used Cars: 888-835-4638

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Baytown Ford

Overall Rating:

4.5 (out of 5)

86% recommend this dealer

604 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

I had an amazing experience working with Trevor when

Reviewed by Joe Gonzales from Baytown, TexasNovember 08, 2025

I had an amazing experience working with Trevor when purchasing my Ford Explorer Platinum! From start to finish, he made the entire process smooth, stress-free, and enjoyable. Trevor was incredibly knowledgeable, patient, and honest ? he took the time to answer all my questions and made sure I was completely comfortable with my decision. He went above and beyond to find exactly what I wanted and made sure I got the best deal possible. I couldn?t be happier with my new SUV and the top-notch service I received. If you?re looking to buy a vehicle, I highly recommend asking for Trevor ? he truly delivers five-star service!

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thank you for your fantastic review! We're thrilled to hear that Trevor provided you with top-notch service and helped you find your Ford Explorer Platinum.

Overall Facilities N/A

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Maximum rating = 5

1.0 (out of 5)

They waisted 2 hours of my time in driving.

Reviewed by sosstevensonNovember 07, 2025

They waisted 2 hours of my time in driving. I was told they had a vehicle but when I arrived, they claimed it sold the day before.

  • Does not recommend this dealer
  • Shopped for a used car

Dealer Response

Hi Steve, We sincerely apologize for the confusion and frustration you experienced. We understand how disappointing it must have been to drive 60 miles only to find the truck was no longer available, especially after confirming your appointment. We’d like to make this right and ensure better communication moving forward. Please reach out to us directly at 281-839-3300, and we will work to address your concerns.

Overall Experience 1

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Maximum rating = 5

5.0 (out of 5)

Great atmosphere and made the process easy!

Reviewed by melissacars10November 01, 2025

Great atmosphere and made the process easy! Everyone was helpful and finance took good care of me.

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We are so pleased you enjoyed your visit to Baytown Ford! We can't wait to see you again, have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

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Maximum rating = 5

About Baytown Ford

If you're looking to purchase quality new Ford cars and trucks we're sure you can find the right vehicle near Houston at our Baytown Ford dealership. You simply can't go wrong!

Our Baytown Ford used cars & trucks include the Ford F-150 F-250 Fusion Focus and Mustang just to name a few. So if you're in the markeDon't wait any longer to visit us in person. Conveniently located right off of HWY 10 and the John Martin exit at 4110 Highway 10 East Baytown TX 77521 our Ford dealership is easy to get to no matter what part of town you're coming from. Give Baytown Ford a call today at (800) 720-1930 and see how easy buying a vehicle can be!

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