4110 Interstate 10 East
Baytown, TX 77521

Get Directions

Sales: 888-830-8273

Used Cars: 888-835-4638

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Baytown Ford

Overall Rating:

4.7 (out of 5)

86% recommend this dealer

572 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Dealership was extremely helpful with helping me to

Reviewed by Hayden Johnson April 08, 2025

Dealership was extremely helpful with helping me to choose the vehicle correct for my and my budget

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

Hayden, thank you for taking the time to let us know how we did. We hope you have a great day!

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

1.0 (out of 5)

Service department is lacking customer service.

Reviewed by YF from Houston,TXApril 01, 2025

Service department is lacking customer service. Isabel specially, was one to hang up before trying to better the situation. I had to call back again to schedule the service. I would not recommend this location to anyone at least not this department.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (281) 738-3716 at your earliest convenience to discuss how we can turn your experience into a positive one.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

Service department is lacking customer service.

Reviewed by yessicaferrer17April 01, 2025

Service department is lacking customer service. Isabel specially, was one to hang up before trying to better the situation. I had to call back again to schedule the service. I would not recommend this location to anyone at least not this department.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Hi there, I would like to get some more details about your experience with us. Please reach out to us at (281) 738-3716 at your earliest convenience to discuss how we can turn your experience into a positive one.

Overall Experience 1

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Baytown Ford

If you're looking to purchase quality new Ford cars and trucks we're sure you can find the right vehicle near Houston at our Baytown Ford dealership. You simply can't go wrong!

Our Baytown Ford used cars & trucks include the Ford F-150 F-250 Fusion Focus and Mustang just to name a few. So if you're in the markeDon't wait any longer to visit us in person. Conveniently located right off of HWY 10 and the John Martin exit at 4110 Highway 10 East Baytown TX 77521 our Ford dealership is easy to get to no matter what part of town you're coming from. Give Baytown Ford a call today at (800) 720-1930 and see how easy buying a vehicle can be!

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