5000 South IH 35
Austin, TX 78745

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Sales: 512-916-2696

Used Cars: 512-916-2696

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:30am – 6:00pm

Reviews of Group 1 Ford of South Austin

Overall Rating:

4.7 (out of 5)

90% recommend this dealer

3906 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Excellent serivice and communication with scheduled

Reviewed by Richard from Austin, TXJanuary 16, 2026

Excellent serivice and communication with scheduled vehicle pick up return without any problems. The flexibility was very helpful. The service on the vehicle was very thorough and complete.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I worked with Kimble while selling my car.

Reviewed by ErinaJanuary 16, 2026

I worked with Kimble while selling my car. From start to finish, he was honest, patient, and straightforward. He took the time to explain the appraisal process clearly, answered all of my questions, and never made me feel pressured or misled. Even when the situation was a bit complicated due to a recent lien payoff and title timing, he handled everything calmly. What stood out was his integrity. He was transparent about the numbers, respectful of my situation, and clearly cared about doing things the right way rather than just pushing a deal through. That kind of honesty is rare, and it made a stressful situation much easier.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Truck repaired overall experience it took a long time to

Reviewed by Mike from Austin, TxJanuary 16, 2026

Truck repaired overall experience it took a long time to have my truck repairs, but I am happy to have it back. Facility is nice and clean and the service was great.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Group 1 Ford of South Austin

At Maxwell Ford we know our customers are our success story. Our goal is to make sure that you are completely satisfied with your automotive purchase from start to finish. We want your experience to be a friendly and pleasant one. Our sales team is here to work with you and help get the vehicle you want. Because of this we have an extensive repeat and referral basis that know that we are America's Ford Store. At Maxwell Ford we want to provide the highest value possible on our vehicles for our customers. Our success is driven by our team's desire to make your purchase easy and convenient.

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