11514 Research Blvd
Austin, TX 78759

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Sales: 512-593-6139

Used Cars: 512-593-6139

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 8:00pm
Tue 8:00am – 8:00pm
Wed 8:00am – 8:00pm
Thu 8:00am – 8:00pm
Fri 8:00am – 8:00pm
Sat 8:00am – 7:00am

Service Department

Sun Closed
Mon 7:00am – 6:30pm
Tue 7:00am – 6:30pm
Wed 7:00am – 6:30pm
Thu 7:00am – 6:30pm
Fri 7:00am – 6:30pm
Sat 7:00am – 1:00pm

Reviews of Covert Ford

Overall Rating:

3.8 (out of 5)

95% recommend this dealer

691 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Outright theft

Reviewed by Alanv16 from Brazoria, TexasNovember 28, 2023

Literal theft occurred at this dealership. Aside from the usual con practices of posting an online price and then hitting you with non negotiable addendums that raise the price of the car, this dealership has owed me money that they refuse to pay out. If you have a paid off trade in do not take it to this dealership. There was an amount given for my trade that I agreed to with an understanding that I would not apply the funds to the sale but instead would receive a check for the value. It was understood since I had a free and clear title that I would get a check overnighted to my address. I have since signed all the paperwork and the title to give Covert Ford full ownership of my trade at the time of sale. It has been almost 3 weeks and no check in sight. Repeated attempts of contact have only resulted in run around explanations with no information on why the delay to our understanding. I fully believe they do not intend to pay resulting in an outright theft on my behalf. Do Not Buy from this place.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 4

Buying Process 4

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

I bought a new truck!

Reviewed by DE from Austin, TxNovember 19, 2023

We were looking for a new F150. Trevor Gill did an excellent job showing us the various trucks and explaining their various options. We were pleased with the entire team at Covert Ford.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

5.0 (out of 5)

Great service from Gulsah in Used Cars

Reviewed by First Car Buyer from Austin, TxAugust 07, 2023

We just bought my son's first car, and Gulsah in the used car department was amazing. She was very patient, transparent and honest with us throughout the entire process. She ever pulled some additional information for a similar car we were considering at another dealer. Her sales manager was straight forward and not pushy as well. I've had some bad experiences with their service department in the past, but our most recent interaction with Gulsah and the used department couldn't have been better.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 4

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

About Covert Ford

Since 1909 we've been serving Central Texas!
Covert Ford in Austin is proud to be an automotive leader in Central Texas. Since opening our doors Covert Ford has maintained a solid commitment to our customers offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Covert Ford will professionally fit you into your automobile!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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