1900 Interstate 40 Access Rd
Amarillo, TX 79103
Sales: 806-352-5282
Sales Department
| Sun | Closed |
| Mon | 8:00am – 8:00pm |
| Tue | 8:00am – 8:00pm |
| Wed | 8:00am – 8:00pm |
| Thu | 8:00am – 8:00pm |
| Fri | 8:00am – 8:00pm |
| Sat | 9:00am – 8:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Amarillo, TX that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
I took my truck in for standard periodic maintenance, as
I took my truck in for standard periodic maintenance, as I have always had it serviced at a dealership. This will be the third or fourth time I have taken my truck to Tri-State Ford of Amarillo. and required the service as I was taking a trip to California and have always maintained my truck in excellent condition. When I received my truck back from the "mechanics" (and I use the term loosely), it had heavy grease fingerprints on the interior and upon driving it home found that it now pulled heavily to the left when I had never experienced any steer problems before. Its been about 25,000 miles since I had the tires replaced and a 4-wheel alignment done. I found some serious scuff marks on the drivers side tire that was on the front wheel and had been rotated to the rear wheel. I attempted to call Jonathan Davidson who had asked that I leave them a good review, but was routed to a recording and left a message. I NEVER HEARD BACK. I would avoid having these people work on your vehicle, it appears they have a way of perpetuating your custom.(in other words they will damage your vehicle either intentionally or accidentally, to keep themselves in work)
Dealer Response
We sincerely apologize for the issues you experience during your recent visit. This is not the level of service we strive for, and we understand your frustration. We appreciate your feedback and will use it to better our service in the future.
Maximum rating = 5
Awesome
I took my car to the shop for a oil change I ended up buying a new mustang let me tell there customer service was outstanding all the from the service department to salesman fiancee manager these guys are awesome
Dealer Response
Thank you for the review! Please let us know if there is anything else that we can assist you with.
Maximum rating = 5
Getting my oil changed to buying a new mustang
I bought a car yesterday from tri family Ford I could rave for hours all the way from the shop desk to the salesman to the fiance director to the top boss, u guys were awesome, they treated me with respect and kindness thank you, you guys are awesome
Dealer Response
Thank you so much for the review on your experience. Please let us know if there is anything else that we can assist you with.
Maximum rating = 5
Tri-State Ford in Amarillo TX is proud to be an automotive leader in our community. Since opening our doors Tri-State Ford has maintained our solid commitment to our customers offering the widest selection of cars and trucks and ease of purchase.
Whether you are in the market to purchase a new or pre-owned vehicle if you need financing options we'll help you find a car loan that works for you! Even if you have bad credit or are a first time car buyer you can trust that Tri-State Ford will professionally fit you into the automobile of your choice.
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