3400 Soncy Street
Amarillo, TX 79119

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Sales: 806-355-7471

Used Cars: 806-355-7471

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:30pm
Sat 9:00am – 7:30pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Gene Messer Ford of Amarillo

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Very friendly and inviting environment.

Reviewed by Myra Munoz from Amarillo TXMarch 27, 2025

Very friendly and inviting environment. Process was smooth. Salesman was very professional and well educated with vehicles. Overall had a great experience with the whole team! I highly recommend these gentlemen.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

1.0 (out of 5)

We would not recommend this dealer at all and would tell

Reviewed by Jay from Amarillo TexasJanuary 20, 2024

We would not recommend this dealer at all and would tell anyone looking to purchase a car from them read the unanswered complaints on theBetter Business Bureau website. They sold a car to us and we made a complaint right after purchasing about a oil leak and was lied to about motor issues. Do some research before buying here it speaks for itself. Our $15,000 vehicle lasted not even 6 months. The dealer has not addressed our complaint not once. They are not BBB accredited.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Excellent Manager Jeremy Chastain

Reviewed by S from Amarillo TexasFebruary 14, 2023

Jeremy Chastain, Service Advisor, went to great lengths to find new Ford part for my older car. He made sure it was fixed right. Very nice customer service

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About Gene Messer Ford of Amarillo

Gene Messer Ford of Amarillo is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Canyon. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.

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