3400 Soncy Street
Amarillo, TX 79119
Sales: 806-355-7471
Used Cars: 806-355-7471
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:30pm |
| Tue | 9:00am – 7:30pm |
| Wed | 9:00am – 7:30pm |
| Thu | 9:00am – 7:30pm |
| Fri | 9:00am – 7:30pm |
| Sat | 9:00am – 7:30pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 5:00pm |
See all dealerships near Amarillo, TX that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
We would not recommend this dealer at all and would tell
We would not recommend this dealer at all and would tell anyone looking to purchase a car from them read the unanswered complaints on theBetter Business Bureau website. They sold a car to us and we made a complaint right after purchasing about a oil leak and was lied to about motor issues. Do some research before buying here it speaks for itself. Our $15,000 vehicle lasted not even 6 months. The dealer has not addressed our complaint not once. They are not BBB accredited.
Maximum rating = 5
Excellent Manager Jeremy Chastain
Jeremy Chastain, Service Advisor, went to great lengths to find new Ford part for my older car. He made sure it was fixed right. Very nice customer service
Dealer Response
We're excited to hear that our team took care of you and that everything went very smoothly. We hope to see you again in the future.
Maximum rating = 5
Truck still isn’t fixed after a month.
I dropped my truck off on 12/20 and it is now 1/18!!!!! My truck has been making a noise for over a month so I took it in. Didn’t hear anything for 3 weeks and when I heard back all I was told was well we don’t hear anything. So I said to please drive it some more because I’m not making it up. So the tech calls back and says yeah I can hear a noise now and the pedal is vibrating. Let me drive it some more. So today I get a call and now they can’t find anything. I guess the noise just vanished. So now I have been without my truck for a month and still don’t have any answers.
Dealer Response
Thank you for bringing this to my attention. I apologize for what you are experiencing with the time taken to service your vehicle. I would like an opportunity to address your concerns, please contact me at pbixler@GeneMesser.com. I look forward to speaking with you. Pace Bixler General Manager
Maximum rating = 5
Gene Messer Ford of Amarillo is your local source for all things Ford. We will help you find and finance the perfect vehicle for you, or you can book an appointment at our state-of-the-art service center if you need care for a Ford you already own. Everything you will need on your car-buying and ownership journey can be found under one roof, just a short drive from Amarillo and Canyon. Get to know us a little better before you get to our showroom, where our friendly team will be ready to greet you! We’re excited to be a part of your car-shopping journey.
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