Ron Carter Ford

These people are liars!! they have a ford FTX advertised way below list price so they can do the bait an switch!

Expedition was advertised online. Went to dealership and finally agreed to purchase for the advertised price. When they worked the numbers we noticed the extended warranty, that I didn't ask for included in the price. I politely told them i was not interested in the warranty and rework the numbers. Well that must have made them mad. The sales manager with his fake and condescending smile said they couldn't sale us this unit at that price. It had 7600 dollars dealer ad on tires and made a statment about me refusing the warranty. I told him that the online ad even has a close up of the wheels and tires. He said he could change tires but that's it. I stated that was deceptive and funny how we signed the agreement and all was approved until i canceled the warranty that i never asked for. The Expedition is still listed with the same price and tires. Just be aware you must buy the warranty for 3000 dollars. I have bought many vehicles in my life. This manager needs coaching and professional development. Seems he would throw away several thousands of dollars away out of spite. I hope upper management sees this review for the Alvin store and realize they might want to look at all the bad reviews and start addressing the bad actors. Deceptive practices and arrogant employees have no place in today's competitive market. Illegal? Unethical? Shady? We left and bought elsewhere. Reading the other reviews i don't think this is a one off. Seems to be a trend.

Had my truck for 2 weeks replacing coils which they first said were not covered under my Ford extended warranty. After a month and many calls, it turns out they were covered. BUT for only a little less than half what Ron Carter charged me. I wonder who gets the extra $. no need for names...the service people are only doing what they are taught to do. ddp