Russell Barnett Ford

Ford New Car Dealership in Winchester, TN

4055 Tullahoma Hwy
Winchester, TN 37398

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Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 4:00pm

Service Department

Sun Closed
Mon 7:30am – 5:00pm
Tue 7:30am – 5:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 5:00pm
Fri 7:30am – 5:00pm
Sat Closed
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Reviews of Russell Barnett Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Scalped out of state traveler

Reviewed by Jerry from Rosebud, MOMarch 11, 2023

Service shop took advantage of an out of state traveler. They charged $390 labor to replace a flex line to the brake master cylinder for less than a hours actual work. It did require bleeding half of the system and a new line. The whole system had been totally flushed by Kelly Ford in Florida for $111.95 a couple of weeks before.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 1

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Will buy at RB again

Reviewed by John S from Tullahoma, TNDecember 15, 2019

Felt like I was becoming part of the family as opposed to the transactional attitude of other dealers. Best vehicle purchase I’ve ever had. I’ll be back for my next vehicle purchase.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Fast and great customer service

Reviewed by cheryl cole from estill springsDecember 19, 2018

I can call at any given day and they will get my car in for repair. Also if needed I can get a car to drive at no cost to me. They have treated me like Ford family. I will continue to get my services done here. And buy our next vehicle here.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Russell Barnett Ford

Russell Barnett Ford a family owned Ford dealership in Winchester Tennessee serving the areas from Huntsville Alabama to Fayetteville TN. We have a substantial selection of quality used vehicles along with many new Ford cars trucks vans and SUVs for sale at competitive prices. Since 1939 we have been family owned and operated providing exceptional customer care for each guest that visits our dealership. Whether you're looking auto financing genuine Ford parts or want to schedule maintenance on an existing vehicle you can count on receiving outstanding service.

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Bronco, Bronco Sport, Edge, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger
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