714 New Hwy 68
Sweetwater, TN 37874

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Sales: 423-536-1076

Used Cars: 423-536-1076

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 5:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat Closed

Reviews of Jacky Jones Ford of Sweetwater

Overall Rating:

4.9 (out of 5)

97% recommend this dealer

742 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

This 2025 Superduty makes my 4th purchase from Jacky

Reviewed by AustinJuly 07, 2025

This 2025 Superduty makes my 4th purchase from Jacky Jones Ford and my 2nd from Lori Boles. I couldn’t ask for a better salesperson and friend! She’s went above and beyond to make this last purchase as smooth and easy as it could possibly be. I know I can always call her and count on her for any help I need. She’s the Best of the Best!

  • Does recommend this dealer
  • Shopped for a new car

Dealer Response

We're glad to hear you had another great experience with our team at Jacky Jones Ford of Sweetwater. It's wonderful to know you're satisfied with your 2025 Superduty purchase. If there's anything else you need, feel free to let us know.

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Small town dealer that isn’t pushy.

Reviewed by Goon3 from Greenback TNJuly 02, 2025

Small town dealer that isn’t pushy. Great buying experience. Highly recommend at least visiting them and giving them a chance. Big difference in what I was use to at one of the big Knoxville dealers I had used for years.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Thanks for recommending Jacky Jones Ford of Sweetwater. We appreciate your kind words and hope you continue enjoying your vehicle.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

My experience with Kathleen was absolutely amazing.

Reviewed by QdaMonster from Baltimore, MdJuly 02, 2025

My experience with Kathleen was absolutely amazing. After a few weeks of shopping for the car i wanted and dealing with many different ups and downs with other dealerships. I can say that she was on her job from the second we had our first conversation. I saw this car the day that it was posted and they didn't even have pictures up yet. I explained to her that i was looking to travel from out of town to purchase in a day or so and i was deciding between a few dealerships from different states and i was trying to decide which destination i would be traveling to. I asked her if she could get me pictures of the car, she went outside and took some for me. One dealership had me waiting 2 weeks for pictures, she got me some in less that 20 mins. I asked her if she could get me a price out the door, she had it for me within 15 minutes. At that point i had made my decision where i would be booking my flight to. As a sales person of over 20 years i appreciated the way that she was able to provide me an experience. Ultimately, the car would have been the car no matter where i purchased it, but at that point i was less about the car and more about Kathleen and her attention to detail and willingness to help me with what i need to make my decision. She was honest, told me what she could do and what she couldn't do and i also appreciated that as well. As a sales person i really did not want to do that same old song and dance with the negotiations. Overall, I am satisfied and would rate her 100/100 if i could, she even called to check up on me on my drive home and told me I better let her know that i made it home safe. Which i absolutely loved and i promised i would and we had a few laughs about it. I can not say enough good things about her she has great energy and is a very special person and the dealership is very lucky to have her!!! I would also like to say thanks to Dennis for picking me up from the airport and sharing some great stories with me on the way to the dealership. He is awesome as well!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

We're glad you had such a positive experience with our team at Jacky Jones Ford of Sweetwater. Your appreciation for their dedication truly means a lot. Rest assured, we'll share your kind words with them both—it was great to hear about your visit, and thank you for sharing this review.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Jacky Jones Ford of Sweetwater

Welcome to Jacky Jones Ford Lincoln! Located in Sweetwater TN Jacky Jones Ford Lincoln is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Jacky Jones Ford Lincoln a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Contact us online for your No-Obligation Internet Price Quote from our Internet Department.

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