850 Winfield Dunn Pkwy
Sevierville, TN 37876
Sales: 888-273-6632
Used Cars: 888-607-9881
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 7:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 8:00am – 3:00pm |
See all dealerships near Sevierville, TN that carry Ford
Overall Rating:
2.5 (out of 5)
54% recommend this dealer
61 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Otto in service does not return emails or phone calls or
Otto in service does not return emails or phone calls or voicemails for days! When you do get the luxury of an answer to a phone call all you get is miss information and xxxxxxxx ! I’m very frustrated with this dealership!! I’ve been a very loyal ford motor company customer and purchased my last 18 super duty trucks through Ford I’ve never had such a bad experience as I’ve had with rocky top ford and especially Otto in service!!! It’s been a horrible experience!!!!!! Don’t waste your time!!!
Maximum rating = 5
I have called the service department repeatedly and no
I have called the service department repeatedly and no one ever answers. No return call. Don't waste your time. Let me pain keep you from hurting. Don't bother. Call a reputable dealership
Maximum rating = 5
Great service.
Great service. Special shout out to Otto in Service who was our hero for helping us while we were on vacation. Thanks Otto. You're the best
Maximum rating = 5
Welcome to the all new Rocky Top Ford. In April of 2019 Rocky Top Ford became Sevier County's Ford Dealer. Our goal is to provide our community with the service and attention it has needed for so long. Located at 850 Winfield Dunn Parkway in Sevierville TN we hope to show you the Rocky Top Difference!
We have a strong and committed sales staff with many years of experience who know that excellent service and honesty is the key to great relationship! Whether you have had to go to Knoxville Morristown Dandridge Newport Johnson City or Kingsport in the past we are here for you!
Find out what your used car is worth with our appraisal tool.