12415 S 1st St
Milan, TN 38358

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Sales: 731-337-6121

Used Cars: 731-613-9140

Hours Toggle

Sales Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 5:00pm
Tue 7:00am – 5:00pm
Wed 7:00am – 5:00pm
Thu 7:00am – 5:00pm
Fri 7:00am – 5:00pm
Sat Closed

Reviews of Steve Marsh Ford

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My sales person was Marlene and she was amazing.

Reviewed by Shamtina Scott from Humboldt tnMay 03, 2025

My sales person was Marlene and she was amazing. I appreciate everything she done, my experience was a 10 no complaints and I drove away with the car of my dreams. Marlene is very professional and kind and if I know of anyone that wants a great cart etc. I will send them to Steve marsh ford.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

5.0 (out of 5)

Great dealership.

Reviewed by Ron from Maggie Valley. NCAugust 14, 2024

Great dealership. I have been buying Fords vehicles for fifty years. All of the staff were very attentive and went out of their way to satify all of my questions. One of the best purchase experiences buying a Ford.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

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Maximum rating = 5

1.0 (out of 5)

Wow is all I can say.

Reviewed by JOSH BECK from Medina TNJuly 03, 2024

Wow is all I can say. This place is so disorganized. But my main frustration is the fact that they didn’t tell me the suv I was buying only had one key. After everything was done they handed me the one key. I asked where the second one was. Ski the sales guy said “it only comes with one boss”. I talked to a manager and he said there was nothing he could do accept sell me another key. I told him this is why they have such low ratings on cars.com and Autotrader. He then yelled at me and said “WHY DID YOU BUY A CAR HERE THEN!!” These people have no idea what good service is. The entire process was unprofessional. I will never buy here again. All they had to do is tell me from the beginning that it had one key. So frustrating.

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

About Steve Marsh Ford

Welcome to Steve Marsh Ford! Located in Milan TN Steve Marsh Ford is proud to be one of the premier dealerships in the area. From the moment you walk into our showroom you'll know our commitment to Customer Service is second to none. We strive to make your experience with Steve Marsh Ford a good one for the life of your vehicle. Whether you need to Purchase Finance or Service a New or Pre-Owned Ford you've come to the right place. Call 731-686-7461 for your No-Obligation Internet Price Quote.

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