1916 Jacksboro Pike
La Follette, TN 37766

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Sales: 423-562-2251

Used Cars: 423-562-2251

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 5:00pm
Tue 8:00am – 5:00pm
Wed 8:00am – 5:00pm
Thu 8:00am – 5:00pm
Fri 8:00am – 5:00pm
Sat Closed

Reviews of Short-Redmond Ford

Overall Rating:

4.3 (out of 5)

89% recommend this dealer

442 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Tyler, Kathy and Michael were great!

Reviewed by darkhorse656911May 29, 2024

Tyler, Kathy and Michael were great! They were very helpful and professional! They went above and beyond!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Just bought a used truck from these guys.

Reviewed by ChuckbrendleMay 22, 2024

Just bought a used truck from these guys. The guys were polite. Worked with Anthony. He was a good salesman. I left the dealership with my children in our new to us 2011 ford raptor. We live 3 hours away. Noticed when we got off our exit in Georgia that the right front wheel was grinding very loud. Got home and took the truck to the shop. It is still there. The right front cv axle and hub was destroyed. Turns out that the dealer replaced the inner wheel end but not the hub. In short, me and my 9 and 10 year old children drove a truck from tennessee to Georgia with a safety issue that we had no clue about. I immediately texted Anthony and asked what the options were. He texted me back the next morning and said he was going to look into it. Meanwhile I got a truck I just bought headed to the shop the day after I bought it. The truck is still in the shop 2 days later. Haven’t even drove it since I got it home. Dealer says send us the invoice and we will see if we can help. I do appreciate that, and Anthony has been in contact with me every step of the way. I have to say I’m not happy about the truck, but these guys are trying to help the best they can from 200 miles away.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Traveled from Kentucky to buy.

Reviewed by john.hinkleMay 03, 2024

Traveled from Kentucky to buy. Great car. Great People. Anthony went above and beyond. He took the time to invest in assurances and after the sale communication. Highly recommend this facility.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Short-Redmond Ford

Short-Redmond Ford in La Follette TN also serving Knoxville Oak Ridge Clinton Jellico TN Williamsburg and Corbin KY is proud to be an automotive leader in our area. Since opening our doors Short-Redmond Ford has kept a firm commitment to our customers. We offer a wide selection of vehicles and hope to make the car buying process as quick and hassle free as possible. You Get More at Short Redmond Ford!

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