Ford and Lincoln
New Car Dealership in Knoxville, TN
Overall Rating
4.4/5
Read dealer reviews
Day after day, Ted Russell Ford Lincoln goes the extra mile adding a world class buying and service experience that has kept satisfied customers coming back year after year. For 38 years, Ted Russell has served the people of the Knoxville area providing superior service and customer satisfaction. When Ted handed us the keys, we knew he was trusting us with more than just a car dealership. He was trusting us with a legacy, a legacy earned by truly valuing each and every customer who has ever walked through our doors. Today, we carry on that tradition of excellence as the area's leading Ford-Lincoln dealer.
If you're looking for service for your new Ford or Lincoln, Ted Russell Ford Lincoln Kingston Pike's trained mechanics can help keep your new car running like new. So give them a call!
Ted Russell Ford Lincoln Kingston Pike Reviews
Overall Rating
4.4/5
29 out of 33 people recommended this dealer
Very poor experience, waste of time, unethical
Reviewed by Sherry Shepperd
in Cleveland, Tn
December 04, 2019
Told me the car I was going to buy had just sold within five minutes of me putting a down payment on it..then they tried to sell me a brand new vehicle for thousands more, to which I refused, they called me back a half hour later and said the car I was trying to buy was available after all. Greedy and sleazy sales tactics trying to sell me a higher prices car..after the call the salesman and manager failed to disconnect the call and I listened to them laughing and making fun of me without knowing I could hear them. I called back and told them I heard them talking about me and the manager fell over himself apologizing and offering to buy me dinner, no thanks to doing business with such unproffessional and dishonest people. I bought a car from Ashton Blake instead, got a great deal and great service..your loss Ted Russell, I'm getting ready to buy another vehicle this month but it won't be from Ted Russell.
Don’t do business with Ted Russell Ford
Reviewed by Michelle Cunningham
in Knoxville TN
March 14, 2019
We purchased a 2018 Ford 150 truck December 8. Still do not have a license or registration for vehicle. We was told they were getting us a new vehicle that would have emission control on it. The lied to us again. Have tried to contact the owner. He will not return our call. How can a company that large have such poor management. Refuse to take cjare of their customers. Save yourself some headaches. Do not do business with Ted Russell Dealerships
Fantastic Car Buying Experience - Michelle Abele
Reviewed by Mark G
in Waynesville, NC
January 30, 2017
My wife and I were referred to Michelle Abele, at Ted Russell Ford Lincoln, by a friend who said she was terrific to deal with.
Our friend was correct, Michelle was a dream. She is very friendly and she didn't get pushy at all. Definitely not the typical obnoxious salesperson.
She was very HELPFUL! She found just the car we want and we signed all the paperwork. Everything went great. I rate Michelle Abele and Ted Russell Ford Lincoln 5 STARS!!!
You need to ask for Michelle when you get to the dealership. You and your wallet will be glad you did!
