8551 Kingston Pike
Knoxville, TN 37919

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Sales: 865-293-5089

Used Cars: 865-500-0232

Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Ted Russell Ford Kingston Pike

Overall Rating:

4.5 (out of 5)

88% recommend this dealer

627 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

They serviced our Expedition in less than an hour and the

Reviewed by Carey Burger from Cleveland, TNDecember 02, 2025

They serviced our Expedition in less than an hour and the interior of the car remained spotless as it was when I arrived. The representative for Ted Russell Ford was very polite and showed me to the customer lounge for a cup of coffee.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Carey, we are so happy to read such a great review about Ted Russell Ford - Kingston Pike! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

I received immediate response when I pulled into the

Reviewed by Carey Burger from Cleveland, TNDecember 02, 2025

I received immediate response when I pulled into the service area. The person listened to all my needs that needed attention on my vehicle. They made a list of my problems and quickly moved it to the service area.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi Carey, we are so happy to read such a great review about Ted Russell Ford - Kingston Pike! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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Maximum rating = 5

5.0 (out of 5)

Very Knowledgeable and offerred a fair deal on pricing

Reviewed by David Aljadir from Knoxville, TNDecember 01, 2025

Very Knowledgeable and offerred a fair deal on pricing and trade in. Would recommend this dealership to others. Our salesperson (Tyler) was very helpful and knew all of the tech stuff about the car.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hi David, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

About Ted Russell Ford Kingston Pike

We will be any written offer by $500 on In Stock New Ford Vehicles during the month of December 2025!

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