Ted Russell Ford Kingston Pike

Ford New Car Dealership in Knoxville, TN

8551 Kingston Pike
Knoxville, TN 37919

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Sales: 865-293-5089

Used Cars: 865-500-0232

Hours Toggle

Sales Department

Sun 1:00pm – 6:00pm
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm
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Reviews of Ted Russell Ford Kingston Pike

Overall Rating:

4.6 (out of 5)

89% recommend this dealer

637 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Amazing service as always, good communication and speedy

Reviewed by Elijah Sartain from Knoxville, TennesseeFebruary 09, 2026

Amazing service as always, good communication and speedy repairs, by far my favorite dealer to get serviced at. Andrew and Haley both are great at communicating.

  • Does recommend this dealer
  • Shopped for a used car
  • Did not make a purchase

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Maximum rating = 5

5.0 (out of 5)

The salesmen were very knowledgeable about the Ford F150

Reviewed by Gary Erickson from Franklin, NCJanuary 29, 2026

The salesmen were very knowledgeable about the Ford F150 King Ranch I was purchasing. They also have followed up with me several times since I drive the truck off the lot.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Dealer Response

Hello Gary, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

5.0 (out of 5)

Alex was very friendly and knowledgeable in the service

Reviewed by Michael Schwartz from Knoxville, TennesseeJanuary 28, 2026

Alex was very friendly and knowledgeable in the service department at Ted Russell on Kingston Pike in Knoxville. The man in another department across the service way was also friendly and loaned me a new explorer with 1600 miles on it for a few days. Usually they come to my house for oil and lub service which is a phenomenal convenience that no other dealer I?ve used but this was mechanical problem.

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Michael, thank you for your kind review; we are happy to pass along your comments to the team here at Ted Russell Ford - Kingston Pike! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Maximum rating = 5

About Ted Russell Ford Kingston Pike

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