5348 Highway 153
Hixson, TN 37343
Sales: 877-817-4738
Used Cars: 888-765-4630
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 7:00pm |
| Tue | 7:30am – 7:00pm |
| Wed | 7:30am – 7:00pm |
| Thu | 7:30am – 7:00pm |
| Fri | 7:30am – 7:00pm |
| Sat | 8:00am – 5:00pm |
See all dealerships near Hixson, TN that carry Ford
Overall Rating:
4.8 (out of 5)
96% recommend this dealer
1673 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Recently had a disappointing experience with this
Recently had a disappointing experience with this dealership (Marshall Mize Ford). Sales team and Sales Management misrepresented total sales costs during conversations. Attempted to purchase a used car and worked out all numbers (on paper by dealer) for out the door costs. Not at one time did anyone say the deal was contingment on dealer financing nor was it in my sales sheet. Once i declined the dealer financing, which was 1.3% points higher than what I was pre-approved for with local credit union, the dealer said they would not honor the negotiated price (again that was on paper). I spoke to General Sales Manager, Seth, who immediately talked over me and had no interest in working through the situation, instead his suggestion was we should "part ways". Funny how they were motivated to sell me the car on 1/31 and on 2/3 they were ready for me to walk? I should also mention that on 1/31 they were ready to sell me the car but when I spoke to them again on Monday the car was in the shop to be fixed and not available? The whole process was unprofessional and felt like the "cliche" of dealing with a used car salesman - unprofessional
Maximum rating = 5
Very pleasant and professional.
Very pleasant and professional. Wonderful service. Would recommend highly. Thank you Nick for the great service.
Maximum rating = 5
Speedy and hassle free purchase.
Speedy and hassle free purchase. Will definitely buy from them again. Best price around too.
Maximum rating = 5
Marshal Mize Ford - Tennessee's #1 Volume Ford Dealer!
Time for a new high quality car? You need a car dealer you can trust. The professionals at Marshal Mize Ford have built their reputation on fair pricing and exceptional customer service receiving Ford's highest honor the President's Award for 14 years.
Buying a car is just the first step. You can also expect the best in service after the sale from their highly trained automotive technicians. Visit Marshal Mize Ford or www.marshalmizeford.netan auto dealer in Chattanooga you can call with confidence!
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