1129 Murfreesboro Rd.
Franklin, TN 37064

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Sales: 615-823-7113

Used Cars: 615-673-4506

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Ford of Franklin

Overall Rating:

4.7 (out of 5)

96% recommend this dealer

2357 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

After going from dealership to dealership trying to buy

Reviewed by Hpy4MeJanuary 21, 2025

After going from dealership to dealership trying to buy my dream vehicle I stumble upon the store and salespeople of my dreams! I open the showroom doors and it was like Heaven was shining its ever powerful beams of light down upon my vision of a new vehicle. Then this man came up to me from around the truck I so desperately wanted and looked for and said here are the keys let’s go take it for a ride. Well fast forward, that truck is mine now. Thank you so much!

  • Does recommend this dealer
  • Shopped for a new car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

4.0 (out of 5)

Cody was personable and helpful and he was honest.

Reviewed by amandacarsonrileyJanuary 21, 2025

Cody was personable and helpful and he was honest. He was easy to work with, and he was friendly. I got the deal I was hoping for and my car is beautiful! My overall experience was excellent because of Cody and because of the Ford dealership in Franklin!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 4

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great !

Reviewed by Kevin Baker from Franklin, TNJanuary 21, 2025

Great !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ford of Franklin

We have a strong and committed sales staff with decades of combined experience ready to satisfy our customers. Feel free to browse our inventory online set up a test drive or inquire about financing! Ford of Franklin is here to help!

At Ford of Franklin we strive for 100% customer satisfaction. Anything you need we are happy to help. Our Internet Sales Staff is available around the clock. Simply contact us with any questions comments or concerns you may have. You may also call during regular business hours to speak with a manager or sales representative.

We look forward to working together soon.

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