1129 Murfreesboro Rd.
Franklin, TN 37064

Get Directions

Sales: 615-823-7113

Used Cars: 615-673-4506

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 2:00pm

Reviews of Ford of Franklin

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

2758 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

5 stars.

Reviewed by Phillip Manning from Franklin ,TnDecember 13, 2025

5 stars. Catrina made the whole process very easy and even found a discount and applied it to my final bill . They also found an alerted me on my rear brakes that are worn also . Thanks guys .

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Catrina was awesome .

Reviewed by Phillip Manning from Franklin ,TnDecember 13, 2025

Catrina was awesome . She Handled everything properly and even found out that I had a discount coming and she applied it for me . Great people and a good facility .

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Quick and easy oil change service.

Reviewed by William Pollard from Franklin, TNDecember 12, 2025

Quick and easy oil change service. Opened 10 minutes early for me. My F150 was returned exactly as I left it. Would highly recommend them.

  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Ford of Franklin

We have a strong and committed sales staff with decades of combined experience ready to satisfy our customers. Feel free to browse our inventory online set up a test drive or inquire about financing! Ford of Franklin is here to help!

At Ford of Franklin we strive for 100% customer satisfaction. Anything you need we are happy to help. Our Internet Sales Staff is available around the clock. Simply contact us with any questions comments or concerns you may have. You may also call during regular business hours to speak with a manager or sales representative.

We look forward to working together soon.

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top