1717 Tennessee 46
Dickson, TN 37055

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Sales: 615-560-8706

Used Cars: 615-560-8706

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 8:00pm
Tue 9:00am – 8:00pm
Wed 9:00am – 8:00pm
Thu 9:00am – 8:00pm
Fri 9:00am – 8:00pm
Sat 9:00am – 8:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 8:00am – 4:00pm

Reviews of Reiselman Ford

Overall Rating:

4.6 (out of 5)

93% recommend this dealer

152 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

The staff makes all the difference, their knowledge is

Reviewed by tncobia69December 11, 2025

The staff makes all the difference, their knowledge is appreciated and their attitudes made the whole process enjoyable.

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

2.0 (out of 5)

Outstanding parts dept.

Reviewed by pgrebel62December 03, 2025

Outstanding parts dept. Very poor service dept. Had my truck for over 2 weeks with little to no followup. I finally went to the dealership for a status update only to be told that they were still waiting on a part. I told the service writer that I needed to retrieve some items from my truck and he directed me to the back lot. After several minutes of looking and not finding it I started looking in the service bays, low and behold, not only did I find it but was told by the technician that he was nearly finished. I was very frustrated and went back to the service desk to the my rep and he only said that it would have been nice if someone told him. After all that it was still not available until late the next day. I will be looking for an alternate service center for future repair.

  • Does not recommend this dealer
  • Came in for service or repair

Dealer Response

Good afternoon. This is Reese the dealer partner here at Reiselman Ford. Would you call me to discuss further? I would have called, but the review doesn't give me your information. You can call me at 615-740-4002 ext 3603 or just ask for me and let them know I am expecting you.

Overall Experience 2

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Great service and friendly.

Reviewed by NikkiyippNovember 20, 2025

Great service and friendly. Very prompt and accommodating. Would recommend to family members. Thank you!

  • Does recommend this dealer
  • Came in for service or repair

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

About Reiselman Ford

We appreciate you taking the time today to visit our page. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing. At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.

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