East Tennessee Ford

Ford New Car Dealership in Crossville, TN

2712 N Main St
Crossville, TN 38555

Sales: 888-691-0336

Used Cars: 888-691-0336

Sales Department

Sun	Closed
Mon	8:30am – 8:00pm
Tue	8:30am – 8:00pm
Wed	8:30am – 8:00pm
Thu	8:30am – 8:00pm
Fri	8:30am – 8:00pm
Sat	8:30am – 8:00pm

Service Department

Sun	Closed
Mon	7:30am – 6:30pm
Tue	7:30am – 6:30pm
Wed	7:30am – 6:30pm
Thu	7:30am – 6:30pm
Fri	7:30am – 6:30pm
Sat	7:30am – 4:00pm

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Reviews of East Tennessee Ford

Overall Rating:

4.8 (out of 5)

96% recommend this dealer

236 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Fantastic service and the staff was extremely helpful.

Reviewed by Scott Marsich from Crossville TNDecember 14, 2025

Fantastic service and the staff was extremely helpful. I would highly recommend this business to my friends and family.

Does recommend this dealer
Came in for service or repair
Did not make a purchase

Overall Facilities N/A

Customer Service N/A

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Maximum rating = 5

5.0 (out of 5)

Service Department has worked tirelessly to fix my Water

Reviewed by Ron Wood from Crossville Tn.December 13, 2025

Service Department has worked tirelessly to fix my Water pump in my 2016 Ford explorer Heather my Service manager is fantastic ! Keeps me informed and is always very pleasant to deal with and extremely knowledgeable. Thank you

Does recommend this dealer
Came in for service or repair
Did make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

I was visiting Crossville during the Thanksgiving weekend

Reviewed by Luke from Columbus Georgia from Columbus Georgia December 01, 2025

I was visiting Crossville during the Thanksgiving weekend and seriously needed my wheels balanced and rotated. Will took my truck in and had it done in 2 hours. I am very happy with this service. Thank you!

Does recommend this dealer
Came in for service or repair
Did not make a purchase

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About East Tennessee Ford

Need financing on a Ford in the Crossville region including Cookeville Knoxville or Dunlap TN? Our financial specialist at East Tennessee Ford are available to help you today. Even if you have bad credit poor credit bankruptcy or a first time buyer with no credit you can trust East Tennessee Ford to work with you to obtain financing in the Crossville region of East Tennessee. With years of experience in securing low rate long-term loans and leases you will get a financing package that suits your needs and will fit your budget. Our finance experts will walk you through the entire process. Come on down today!

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Ford

Bronco, Bronco Sport, Escape, Expedition, Expedition Max, Explorer, F-150, F-250, F-350, Maverick, Mustang, Ranger