2712 N Main St
Crossville, TN 38555

Get Directions

Sales: 888-691-0336

Used Cars: 888-691-0336

Hours Toggle

Sales Department

Sun Closed
Mon 8:30am – 8:00pm
Tue 8:30am – 8:00pm
Wed 8:30am – 8:00pm
Thu 8:30am – 8:00pm
Fri 8:30am – 8:00pm
Sat 8:30am – 8:00pm

Service Department

Sun Closed
Mon 7:30am – 6:30pm
Tue 7:30am – 6:30pm
Wed 7:30am – 6:30pm
Thu 7:30am – 6:30pm
Fri 7:30am – 6:30pm
Sat 7:30am – 4:00pm

Reviews of East Tennessee Ford

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

Slow Service Department

Reviewed by Allen from Crossville, TennesseeFebruary 25, 2023

Upon arrival at the Service Department I asked how long it would take to service the air bag recall on my Ranger truck. I was told 1 hour to 1 & 1/2 hours. It took the service department 3 hours to have my truck ready to go. I arrived and checked in at 9:45am and it was 12:45pm before they were finished. What I find so unexpectable about the time is the length of time the truck sat in the bay without any work being performed. It didn't take 3 hours to do the job, the truck just sat and me having to wasting my time ,when I had important things to be doing. I would rate this less than 50% efficiency and performance based on their own timeline given me.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 3

Customer Service 1

Buying Process N/A

Quality of Repair 5

Maximum rating = 5

1.0 (out of 5)

Red f350

Reviewed by Red F350 from Dickson, TnDecember 21, 2022

They will use your truck as a parts truck while saying they are fixing it! They will screw you over just the same. Do not recommend!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Overall Facilities 1

Customer Service 1

Buying Process 1

Quality of Repair 1

Maximum rating = 5

5.0 (out of 5)

Great vehicle! Great buy!

Reviewed by Anna Richards from Deer LodgeNovember 01, 2022

Thanks Jeremiah Fox in helping us find the perfect truck! If you are looking to buy a new vehicle he is the man to make it happen.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Overall Facilities 5

Customer Service 5

Buying Process 5

Quality of Repair 5

Maximum rating = 5

About East Tennessee Ford

Need financing on a Ford in the Crossville region including Cookeville Knoxville or Dunlap TN? Our financial specialist at East Tennessee Ford are available to help you today. Even if you have bad credit poor credit bankruptcy or a first time buyer with no credit you can trust East Tennessee Ford to work with you to obtain financing in the Crossville region of East Tennessee. With years of experience in securing low rate long-term loans and leases you will get a financing package that suits your needs and will fit your budget. Our finance experts will walk you through the entire process. Come on down today!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top