1350 Nashville Hwy
Columbia, TN 38401

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Sales: 931-777-1027

Used Cars: 931-777-1028

Hours Toggle

Sales Department

Sun Closed
Mon 9:30am – 7:00pm
Tue 9:30am – 7:00pm
Wed 9:30am – 7:00pm
Thu 9:30am – 7:00pm
Fri 9:30am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 8:00am – 6:00pm
Tue 8:00am – 6:00pm
Wed 8:00am – 6:00pm
Thu 8:00am – 6:00pm
Fri 8:00am – 6:00pm
Sat 8:00am – 1:00pm

Reviews of Ford of Columbia

Overall Rating:

4.7 (out of 5)

88% recommend this dealer

801 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

After reading reviews I see I’m not alone.

Reviewed by Heather from Columbia December 11, 2025

After reading reviews I see I’m not alone..they will tell you anything to get you to sign and then act like your a complete idiot and do not stand behind there promise. Purchased a vehicle with the promise they would fix the issue next day. Over a week now and still don’t have the vehicle and I’ve been told so many stories it unbelievable. The guy gets aggressive and talks to you like no professional would. I can’t describe how dissatisfied I’ve been so far :( No one deserves this kind of service so please do yourself a favor and stay away

  • Does not recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Heather, we deeply regret to hear about your recent experience at our dealership. Our goal is to learn from your feedback and continue to improve for all of our valued clients. Here at Ford of Columbia, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (931) 388-2463 to discuss ways we can better serve you in the future.

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Maximum rating = 5

5.0 (out of 5)

Friendly people.

Reviewed by lindaccobbNovember 30, 2025

Friendly people. Very kind and helpful. Nice environment. Repeat customer. Definately will make referral to friends and family.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

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Maximum rating = 5

5.0 (out of 5)

Great service on my buy and help me after the buy Will

Reviewed by Steven Foster from Lewisburg, TennNovember 28, 2025

Great service on my buy and help me after the buy Will check again on another buy! People was nice and helpful and could keep my questions answered!!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

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Maximum rating = 5

About Ford of Columbia

We, at Ford of Columbia, have made it our mission to provide a first-class car-shopping experience to our valued customers throughout Columbia and the surrounding areas. With our vast selection of new and used cars, you'll have the chance to browse our current inventory in a comfortable, stress-free shopping environment. Visit us to take a test drive, learn more about financing, or service your car and we can assure you that you'll always be well taken care of! Come see us today!

Ready to buy? Get a price quote before visiting the dealership.

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  • No cost, no-hassle negotiation
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