2496 S Lee Hwy
Cleveland, TN 37311
Sales: 423-472-5454
Used Cars: 423-472-5454
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:00am – 6:00pm |
| Tue | 7:00am – 6:00pm |
| Wed | 7:00am – 6:00pm |
| Thu | 7:00am – 6:00pm |
| Fri | 7:00am – 6:00pm |
| Sat | 7:00am – 4:00pm |
See all dealerships near Cleveland, TN that carry Ford
Overall Rating:
4.1 (out of 5)
95% recommend this dealer
881 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
They are into doing all the gimmick video calls, 9
They are into doing all the gimmick video calls, 9 emails, and nonsense, but when it comes to actually being responsive and listening to their customers, they failed. Also, wanted to charge a $799 doc fee. Completely ridiculous! They seemed like nice people, but nice isn’t enough to sell cars.
Maximum rating = 5
Excelant customer service from Jospeph Santiago.
Excelant customer service from Jospeph Santiago. Kept me informed about the oil change, and was very happy with his service.
Maximum rating = 5
Non transparent about fees and mark ups.
Non transparent about fees and mark ups. Try to make the deal look good by hiding the fees.
Maximum rating = 5
WHY BUY FROM CLEVELAND FORD? We’re not just any Ford dealership — we’re an award-winning, community-centered business with over 15 years of experience in Southeastern Tennessee. We have developed a strong Ford community in our area thanks to the following unique dealership features and standards. We are proud to be a DealerRater.com “Dealer of the Year” for seven straight years We have an A+ rating with the Better Business Bureau Our rating on Ford’s Customer Viewpoint is continuously higher than the national average We are invested in a wide range of organizations, nonprofits and charities throughout Cleveland, including local Boys and Girls Clubs, Cub Scouts, the Jordan Thomas Foundation, C.A.T.C.H. Ministries, Shop With A Cop and many more!
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