Mckie Ford Lincoln

Disappointing, misleading and they cost me money. I live out of town and was attempting to purchase a truck from McKie Ford. I found a nice used truck. i started talking to salesman on Sunday. Monday as soon as they opened I was communicating with both sales and finance. We worked and got deal approved. Then the phone goes silent. On my end sales rep and finance said all was approved and I had bought a plane ticket to come close the deal......End of the day 5 minutes before close of business after I had tried to call 4 or 5 times. I received a that they MGMT decided to sell the truck to someone else. Cost me $ 350.00 for plane ticket and can't even go into the remainder of the story - totally hung us out to dry. I have worked many fleet deals over the phone and am a loyal Ford client - this dealership isn't worth the time.

Code was cleared and light came on as soon as I left the lot. After they promised me everything had been gone through and fixed. I believed them my mistake. Now I’m stuck with a $1827.02 repair bill.

We are from Texas and were traveling in the area. We had a problem with our 2011 F250 Super Duty diesel. They repaired the problem which was covered under a service action and got us under way promptly. The staff was very friendly, courteous and professional. As a retired FMCC employee I have dealt with numerous dealerships across the country. I highly recommend this dealership for excellent service.