Berkeley Ford

I bought a 2022 Ford Explorer in bought an extended 105 thousand mile warranty. I made reservations to have my car serviced. I got an email stating they could not service my car. The reason was because my husband also bought a car there that had problems. My husband and the dealership left on bad terms has nothing to do with me or my explorer but they will not service my vehicle. Buyer beware find a different dealer.

I used to love going to Berkeley Ford. I would buy three or four cars a year from them for the past six years but I bought a 2024 Mustang Gt all I was asking was there was a gap on the front bumper on the driver side to be fixed Well 2 1/2 weeks after purchasing the car the owner told me it was going to cost $1500-$2000 to fix and would not cover it so make sure if you deal with them to get it in writing before you sign the dotted line as far as the service They fix the AC on the Mustang and within 12 hours the AC stopped working again

I’ve bought mini cars from this dealer probably 3 to 4 a year for over six years. I bought a 24 Mustang Gt front driver bumper head a gap. I didn’t like they said they would take care of it. Well three weeks later the owner said he wasn’t paying to fix it. The service department fix the AC less than 12 hours later. It was broke again. Tire sensor lights went out sold me a car with a recall on. It never told me buyer beware stay away.