2001 Charlotte Hwy
Lancaster, SC 29720

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Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 7:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 5:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 8:00am – 2:00pm

Reviews of Burns Ford

Overall Rating:

5 (out of 5)

99% recommend this dealer

214 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

Great Experience

Reviewed by Martin Merriam from Apex,NCJune 23, 2023

I worked with Jackson he was great, he followed up with everything was very responsive, and I felt the price they asked, for the car was very reasonable.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Martin, thank you for your wonderful response to the quality of service our staff provides! We hope to be of service to you again! Take care!

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

2022 Escape purchase

Reviewed by Denie Hopper from Monroe, NCJune 14, 2023

From the top down or the bottom up, everyone that I encountered was extremely professional and helpful. They will always have my business.

  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase

Overall Facilities N/A

Customer Service 5

Buying Process 5

Quality of Repair N/A

Maximum rating = 5

5.0 (out of 5)

Tires & Front end Alignment

Reviewed by Franklin Sparkman from Lancaster, SCJune 11, 2023

Jonathon and the rest of the Service reps were great. They took care of all I needed and got me out quickly

  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase

Dealer Response

Hi Franklin, thank you for your wonderful response to the quality of service our staff provides! Thank you so much for being one of our valued guests and we look forward to your next visit!

Overall Facilities N/A

Customer Service 5

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Burns Ford

Open Monday thru Saturday and conveniently located 22 miles from I-485 near Charlotte NC...Rock Hill SC..Monroe NC...Camden SC..Columbia SC. If you are not near us; do not worry we ship cars and parts world wide. We have a Ford Service Center staffed with Ford Master Techs to service your Ford auto's as well as Ford Diesel models. Burns Ford also services various other domestic model cars and trucks. Our Ford Parts Department offers a vast in stock parts center with next day service on most Ford items not in stock. We are a Ford Franchise Dealer offering the complete line up of Ford Cars & Trucks with "Upfront Discount Price"

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