1504 S 5th St
Hartsville, SC 29550
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:00pm |
| Tue | 9:00am – 7:00pm |
| Wed | 9:00am – 7:00pm |
| Thu | 9:00am – 7:00pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 5:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 5:30pm |
| Tue | 7:30am – 5:30pm |
| Wed | 7:30am – 5:30pm |
| Thu | 7:30am – 5:30pm |
| Fri | 7:30am – 5:30pm |
| Sat | Closed |
See all dealerships near Hartsville, SC that carry Ford
Showing the most recent reviews from Cars.com and DealerRater.
Worst service I have ever had
Service Department makes me want to buy a RAM. Worst service I have ever had. Toook over a month to repair my steering column. Told me over 5 times that it would be finished tomorrow. Frequently wouldn't return my calls. Over $700 in labor Left cigarette ashes in the truck cab Turn signal is now broken (came completely loose) but worked fine before I dropped it off
Maximum rating = 5
RIPOFFS
This place is a ripoff. 1 day after buying a truck there, the issues started mounting up. No heat, ceiling leaked during rain, check engine light came on and had 3 major issues. And still waiting on tire sensors from when signing the paperwork (that was supposedly already ordered before we bought the truck). After returning the truck for repairs 4 TIMES and was told the issues was fixed?none of them were. In the first 3 weeks of having the truck, it was at the dealer more than we had it at home, and NOTHING was actually fixed. Now we?re taking it to another dealer because they keep lying and have even hung up on us.
Dealer Response
Hi Cody, we are so disappointed to learn of this situation you have described. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (843) 332-0185. We look forward to hearing from you.
Maximum rating = 5
Honda Civic
Extraordinary customer service From the car salesman, and all the other staff we encountered. Super fast service, it was not an all day experience. And most of all, great deals. Thank you all for your help!
Dealer Response
Hi Lakyaah, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if there is ever anything else we can do for you! Safe travels!
Maximum rating = 5
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