4920 Independence Blvd
Hardeeville, SC 29927

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Sales: 843-288-0100

Used Cars: 843-288-0100

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:30pm
Tue 9:00am – 7:30pm
Wed 9:00am – 7:30pm
Thu 9:00am – 7:30pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:30am – 6:00pm
Tue 7:30am – 6:00pm
Wed 7:30am – 6:00pm
Thu 7:30am – 6:00pm
Fri 7:30am – 6:00pm
Sat 7:30am – 4:00pm

Reviews of O.C. Welch Ford

Overall Rating:

4.3 (out of 5)

77% recommend this dealer

31 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

1.0 (out of 5)

I called this dealership for 2 days, morning &

Reviewed by John Lucas from Bluffton June 11, 2024

I called this dealership for 2 days, morning & afternoon, with no answer. Left messages with no response. I have even zeroed out to the operator 3 times who forwarded me to an internal extension and still no answer.

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

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Maximum rating = 5

1.0 (out of 5)

It took two weeks to get anyone to answer the phones, and

Reviewed by James from Beaufort, SCApril 01, 2024

It took two weeks to get anyone to answer the phones, and another two weeks to get an appointment with their service department to have my brakes looked at on my new Ford Bronco Sport. It took a hour to drive from my house to the dealership. When I arrived, I was looked at as though I had just dropped off from another planet! It to 30 minutes for them to decide which service department was to address the issue, then another 5 minutes for them to realize that there was a TSB on my vehicle for which they had no parts. They said they’d have to order the parts - no idea when the parts might arrive. They said my only choice was to go home until they called me back! I think it’s time to find another dealership!!!!

  • Does not recommend this dealer
  • Came in for service or repair
  • Did not make a purchase

Dealer Response

Hi James, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at O. C. Welch Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (843) 288-0100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.

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Maximum rating = 5

5.0 (out of 5)

Great Experience at OC Welch

Reviewed by Angie Files from Cochran, GaFebruary 24, 2024

My experience with OC Welch was Awesome! Everyone was so helpful & kind during the purchase of my truck. I drive from GA to South Carolina to purchase my vehicles from OC Welch. Craig & his staff are amazing!

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Angie, thank you for your kind review; we are happy to pass along your comments to the team here at O. C. Welch Ford! Please let us know if there is ever anything else we can do for you! Safe travels!

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Maximum rating = 5

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