4920 Independence Blvd
Hardeeville, SC 29927
Sales: 843-288-0100
Used Cars: 843-288-0100
Sales Department
| Sun | Closed |
| Mon | 9:00am – 7:30pm |
| Tue | 9:00am – 7:30pm |
| Wed | 9:00am – 7:30pm |
| Thu | 9:00am – 7:30pm |
| Fri | 9:00am – 7:00pm |
| Sat | 9:00am – 6:00pm |
Service Department
| Sun | Closed |
| Mon | 7:30am – 6:00pm |
| Tue | 7:30am – 6:00pm |
| Wed | 7:30am – 6:00pm |
| Thu | 7:30am – 6:00pm |
| Fri | 7:30am – 6:00pm |
| Sat | 7:30am – 4:00pm |
See all dealerships near Hardeeville, SC that carry Ford
Overall Rating:
4.1 (out of 5)
78% recommend this dealer
32 total reviews
Showing the most recent reviews from Cars.com and DealerRater.
Bought a used truck.
Bought a used truck. Salesperson was very responsive and helpful. Honored pricing quoted without gimmicks. Got truck serviced to sell. Didn?t hesitate at me getting a mechanic to check it out prior to finalizing sale.
Dealer Response
Hi James, we are happy we could make your experience a positive one! We hope to be of service to you again! Take care!
Maximum rating = 5
I called this dealership for 2 days, morning &
I called this dealership for 2 days, morning & afternoon, with no answer. Left messages with no response. I have even zeroed out to the operator 3 times who forwarded me to an internal extension and still no answer.
Maximum rating = 5
It took two weeks to get anyone to answer the phones, and
It took two weeks to get anyone to answer the phones, and another two weeks to get an appointment with their service department to have my brakes looked at on my new Ford Bronco Sport. It took a hour to drive from my house to the dealership. When I arrived, I was looked at as though I had just dropped off from another planet! It to 30 minutes for them to decide which service department was to address the issue, then another 5 minutes for them to realize that there was a TSB on my vehicle for which they had no parts. They said they’d have to order the parts - no idea when the parts might arrive. They said my only choice was to go home until they called me back! I think it’s time to find another dealership!!!!
Dealer Response
Hi James, thank you for sharing your honest feedback. We are disappointed that you have had such a negative experience dealing with us here at O. C. Welch Ford. We can assure you that it was truly not our intention to disappoint or frustrate you during this process. We would like the chance to talk to you further so please do call us at (843) 288-0100 at your earliest convenience so we can work with you to make this right. We hope to hear from you.
Maximum rating = 5
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