7201 Garners Ferry Rd
Columbia, SC 29209

Get Directions

Sales: 803-962-8622

Used Cars: 803-620-3543

Hours Toggle

Sales Department

Sun Closed
Mon 9:00am – 7:00pm
Tue 9:00am – 7:00pm
Wed 9:00am – 7:00pm
Thu 9:00am – 7:00pm
Fri 9:00am – 7:00pm
Sat 9:00am – 6:00pm

Service Department

Sun Closed
Mon 7:00am – 6:00pm
Tue 7:00am – 6:00pm
Wed 7:00am – 6:00pm
Thu 7:00am – 6:00pm
Fri 7:00am – 6:00pm
Sat 7:00am – 5:00pm

Reviews of Dick Smith Ford

Overall Rating:

3.4 (out of 5)

87% recommend this dealer

165 total reviews

Showing the most recent reviews from Cars.com and DealerRater.

5.0 (out of 5)

My daughter’s 2018 Ford Focus driver’s clutch broke and

Reviewed by mslynnjoDecember 06, 2024

My daughter’s 2018 Ford Focus driver’s clutch broke and had to be towed to Dick Smith’s Ford in Columbia SC. I was out of town working when this happened. The repairs for this was a massive $5,000 plus dollars for repairs and labor. I called the dealership from Washington DC. I immediately thought of the spectacular customer service I received 4 months earlier on my 2024 Ford Maverick. I spoke to Mr.Leroy Hood who put me in touch with AB an outstanding sales representative for pre-owned vehicles. I talked with AB over the phone and he sent me a site that had a 2022 Ford Escape with all the bells and whistles. I was able to use the Ford Focus for a down payment along with a military rebate on top of my personal down payment with bumper to bumper warranty for 6 years. I was on the phone no more than 30 minutes, my credit score was pulled (800 plus) and my paperwork was still in file from my previous purchase months before. Outstanding service, and customer care. Dick Smith is a community first company that take care of their customers without failed. My daughter had another vehicle within 4 hours. They trusted me as a repeat customer and put my daughter in a vehicle until I could fly back home to sign the papers in person. I will always consider Dick Smith’s Ford as my first choice for a vehicle because they provide the best DAM customer service hands down. They are honest up front. I recommend Dick Smith Ford as your dealership of choice. They have never failed me and they will NOT fail you!

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

Awesome people.

Reviewed by robert.e.evans076November 12, 2024

Awesome people. Very helpful. Both the sales and finance manager were great. Thank you for making this an easy purchase.

  • Does recommend this dealer
  • Shopped for a used car

Overall Experience 5

Customer Service N/A

Quality of Repair N/A

Friendliness N/A

Pricing N/A

Maximum rating = 5

5.0 (out of 5)

My service with the dealer was nice.

Reviewed by Ekria Burgess from Columbia, SCNovember 08, 2024

My service with the dealer was nice. I will tell all my friends about my experience.

  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase

Dealer Response

Hi Ekria, thank you for sharing your positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

Overall Facilities N/A

Customer Service N/A

Buying Process N/A

Quality of Repair N/A

Maximum rating = 5

About Dick Smith Ford

The team at Dick Smith Ford would like to welcome you to our dealership in Columbia, where we’re confident you’ll find the vehicles you’re looking for at a price you can afford. Come and check out our full selection of new Ford vehicles, or get a great deal on a reliable pre-owned model. No matter which vehicle you decide on, our professional finance team will help you get settled with a competitive financing or lease plan. When you’re looking for quality auto maintenance and repairs near Columbia, you can always count on the professional technicians in our Ford service department as well, where we handle everything from oil changes and filter replacements to powertrain and drivetrain repairs. Schedule an appointment today, or purchase parts from us to handle maintenance and repairs on your own!

Ready to buy? Get a price quote before visiting the dealership.

  • Get multiple quotes
  • No cost, no-hassle negotiation
Back to Top